Miscellaneous

  • Is PokerTracker 4 available for Mac OS X?

    Yes, PokerTracker 4 is available for both Mac OS X and Windows operating systems.   The features available are the same in the Mac OS X version with some small exceptions. Each feature listed below is not available in the Mac version of PokerTracker due to the OS X operating system's security policies. 

    1. The HUD cannot be displayed at Full Tilt Poker Rush tables *
    2. The HUD cannot be displayed at Party Poker Fast Forward tables *
    3. Tables cannot be automatically opened in TableTracker

    * The HUD can only be placed at the table when PokerTracker 4 has knowledge of each player seated at the table, at normal tables we gain this information from the completion of the prior hand but this is not possible for some Fast Fold games such as Rush because the players change after the end of each hand.  PokerTracker 4 for Windows is able to address this problem by gaining player names through the help of the Windows operating system, but there is no equivalent method on the Mac OS X operating system due to differences in security policies.   PokerTracker 4 can support PokerStars Zoom and OnGame's STROBE Fast Fold game format because both PokerStars and OnGame provide the opponent names and seating positioning along with the hand history file, this is necessary for us to support Rush or Fast Forward tables in OS X.   Mac users are advised to play at PokerStars Zoom or OnGame's STROBE tables if they wish to play at Fast Fold tables with PokerTracker 4. 

  • How do I configure PT4 to work with my poker site

    There are very good, site specific, configuration guides available which provide step-by-step instructions on how to configure PT4 with your site.

    PokerTracker 4 - Site Configuration Guides

    Please read through the configuration guide for your specific site prior to contacting support. If after going through the guide, you are still experiencing trouble or have any questions then please proceed to send us a message and we will gladly help.

  • Does PokerTracker 4 support Omaha?

    Yes. PokerTracker 4 supports both Holdem and Omaha. For convenience, both Holdem and Omaha are in the same PokerTracker 4 application; however, they are separate purchases.

    PokerTracker 4 does not support the new 5 Card Omaha games such as the one launched by PokerStars in the Winter on 2012.

  • Why doesn't the HUD appear at Zoom tables in Mac OS X?

    As of PokerTracker v4.14.4, PokerStars Zoom support is included with the Mac OS X version.  Please make sure that your PokerTracker version is at least v4.14.4 and follow the PokerStars Zoom Configuration Guide to configure PokerTracker to propery work with PokerStars Zoom.