PokerTracker 4

Technical Issues

  • What are the Minimum System Requirements to run PokerTracker 4?

    Computer Hardware

    Minimum Requirement: Windows: Any Intel or AMD quad-core processor with 4GB of RAM. Mac: Almost any Mac that runs macOS 10.15 or later released in 2014+ with 4GB of RAM.

    Recommended: 64-bit Windows: Modern Intel or AMD quad-core processor with 8GB of RAM or greater. Mac: Any Mac that runs macOS 12 or later with 8GB of RAM and an SSD.

    Optimal: Windows: 64-bit Windows: Any 6+ core Intel or AMD with 16GB of RAM or greater. Mac: Any Apple Silicon Mac

    Not Recommended: Less than four cores. Less than 8GB of RAM. A disk hard drive.

    Operating System

    Minimum Requirement: Windows: Windows 7/8. Mac: macOS 10.15 Catalina

    Recommended: 64-bit Windows: Windows 10+. Mac: macOS 12 Monterey (or newer)

    Optimal: 64-bit Windows: Windows 10/11 with 64-bit PostgreSQL 12.x manually installed. Mac: macOS 14 with PostgreSQL 64-bit 12.x manually installed

    PostgreSQL

    Minimum Requirement: PostgreSQL 9.3 or greater

    Recommended: The latest version of PostgreSQL 9.6.x.

    Optimal: Manually install the latest 64-bit version of PostgreSQL 12.x.  This requires a 64-bit processor and Operating System, with 8 GB of RAM or better for optimal performance.

    Hard Drive

    The number one factor for speed performance is hard drive speed, the PostgreSQL Server which powers the PokerTracker database commonly moves gigabytes of data to allow PokerTracker 4 to perform it's reporting duties.  PokerTracker recommends at least a 7200RPM hard drive or faster, Solid State Drives (SSDs) are currently the fastest drives available for optimal performance. The optimal solution for Mac users are computers that contains a built in SSD drive.

  • What is PostgreSQL and is it required to use PokerTracker 4?

    PostgreSQL is an open-source database server which is free to use. It is not owned by PokerTracker Software, LLC. nor have any PokerTracker employee's been involved in the PostgreSQL coding/development. To learn more about PostgreSQL, please visit http://www.postgresql.org.

    Yes, PostgreSQL is required to use PokerTracker 4 and it will automatically be installed for you. PokerTracker stores all of your hands and various stats into your PostgreSQL database for retrieval at a later time.

  • What is my PostgreSQL password?

    Your PostgreSQL password was chosen when you initially installed PostgreSQL (whether by the PT4 installer or manual installation).  Most users will find one of these passwords to work:

    • dbpass
    • postgres
    • postgrespass

    If the above passwords do not work or you do not remember the password that you created, you can configure PostgreSQL to not require a password:  How To: Remove PostgreSQL Password

  • Other technical questions...

    There is an entire list of comprehensive Guides and Tutorials available. If you still have a question or need assistance, please post in the forums or contact us via the Support System and we will gladly assist you.

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