I have waited soon 40 hours on that damn code..

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

Moderator: Moderators

I have waited soon 40 hours on that damn code..

Postby nuna » Tue Jan 20, 2009 5:13 am

I bought the code whitout register I dont know if i did wrong...but I have email your support and ofc no answere. I have Transaction ID from PayPal and my full name so it will match, can you help me get that damn code??
nuna
 
Posts: 7
Joined: Mon Jan 19, 2009 11:57 am

Re: I have waited soon 40 hours on that damn code..

Postby WhiteRider » Tue Jan 20, 2009 6:07 am

The guy who issues codes from paypal was off so there may be a delay, but if you still haven't had your code please create a ticket on our Support system and we'll chase it up for you.
WhiteRider
Moderator
 
Posts: 53987
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: I have waited soon 40 hours on that damn code..

Postby nuna » Tue Jan 20, 2009 12:13 pm

WhiteRider wrote:The guy who issues codes from paypal was off so there may be a delay, but if you still haven't had your code please create a ticket on our Support system and we'll chase it up for you.





and how long will that take? have waited 24h on ticket now...
nuna
 
Posts: 7
Joined: Mon Jan 19, 2009 11:57 am

Re: I have waited soon 40 hours on that damn code..

Postby kraada » Tue Jan 20, 2009 12:20 pm

PM me your ticket number and I'll look into it for you and make sure your response is expedited.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: I have waited soon 40 hours on that damn code..

Postby gta poker » Tue Jan 20, 2009 3:32 pm

lol it took them 3 days to give me mine
gta poker
 
Posts: 23
Joined: Fri Apr 04, 2008 12:28 pm

Re: I have waited soon 40 hours on that damn code..

Postby kraada » Tue Jan 20, 2009 3:46 pm

I've recently found out that over the last 24-48 hours there have been issues with the PAHUD Registraton Server that is likely the reason you didn't get your keys automatically. We are looking into it and this issue should be fixed shortly and you will get your keys. I do apologize for the delays.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 13 guests

cron
highfalutin