Ultimate Bet Software Update PA HUD Not working...

[Anabolic Smurf]

Hello - I play at ultimate bet and they just performed a major update, and PA hud is no longer recognizing tables... Please let me know what I can do to fix this problem -Thanks -J

[WhiteRider]

Please make sure that UB is still configured correctly after the update - updates sometimes reset configuration.
i.e. as I understand it you need to stop UB writing it's own hand histories.

If you still can't get it to work, Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File

[lowkee00]

This is the result of the Cereus merging. HUD, nor pokertracker works to grab hands.

[djfl]

+1. Ultimatehistory no longer recognizes the table either, which means no datamining UB. Poor Poor DJFL. :(

[lowkee00]

UB is now 9 handed instead of 10. This will cause a few problems.

[bluey]

I can't get Poker Tracker or HUD to work with the new UB software either.

If someone can give me a step by step in real small words on how to fix this if possible it would be greatly appreciated.


I only play 6 max omaha.

[WhiteRider]

Ah, if they've launched completely new software then neither PT or PAH will be able to read it so you will have to wait for a patch for each.

[lowkee00]

I can't get Poker Tracker or HUD to work with the new UB software either.

If someone can give me a step by step in real small words on how to fix this if possible it would be greatly appreciated.


I only play 6 max omaha.

IN SMALL WORDS

stop
playing
poker
on
ub

[Anabolic Smurf]

Ah, if they've launched completely new software then neither PT or PAH will be able to read it so you will have to wait for a patch for each.

Ok Thanks - that's what I figured... how long does a patch like that typically take to be released? Thanks -J

[WhiteRider]

I'm really not sure but I've made the devs aware of the issue.