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Registration Questions
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Existing PokerTracker Omaha/PokerAce Hud Customers
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Technical Questions/Issues
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Registration Questions
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Existing PokerTracker Omaha/PokerAce Hud Customers
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Technical Questions/Issues
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How much does PokerTracker 3 - Omaha cost?
Complete PokerTracker 3 - Omaha pricing information can be found on the PT3 Omaha purchase page.
Where is my registration code for the free 60 day trial?
Please see the PokerTracker 3 - Free Trial page for details on how to take advantage of the free trial. Can I install PokerTracker on more than one computer?
Yes, your PokerTracker 3 registration code is good for use on two separate computers. You should use the same registration code on both computers. I have reinstalled PokerTracker 3 and need a new registration code.
You should continue using the same registration code that was initially provided to you. If you no longer have the email with your registration code and are registered on the PokerTracker website you can view your code directly on the site under My Account -> Registration Codes. |
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Do I need to purchase an upgrade to PokerTracker 3 - Omaha?
Yes. If you are upgrading to PokerTracker 3 Omaha from the previous version of PokerTracker Omaha then you need to purchase an upgrade; however, you will receive an upgrade discount. Please see Do I receive a discount? below for details. If you already own PokerTracker 3 - Holdem and would like to add Omaha functionality then you would need to purchase the Omaha add-on for a discounted rate of $54.99 USD for the full version and $29.99 USD for the Micro Stakes version. Do I receive a discount?
Yes, current PokerTracker Omaha/PokerAce Hud customers receive a special upgrade price dependent on the length of time that they have owned PT/PAH prior to upgrading to PT3-Omaha. Below is the percentage of your original PT/PAH purchase price that will be applied to your PT3 purchase:
Ex: You purchased PT2 and PAH on 2/19/2008. PT3 is released on 3/25/2008. If you upgrade to PT3 prior to 4/19/08 you will receive 100% of your PT2/PAH purchase towards PT3. If you purchase after 4/19/08 and before 8/19/08, you will receive 60% of your PT2/PAH purchases price towards PT3. I am an existing PokerTracker Omaha/PokerAce Hud customer. How do I receive my upgrade discount?
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I have installed PokerTracker 3. What is my password?
PokerTracker 3 does not contain a password; however, the PostgreSQL database which is installed does require a password which you are prompted to choose during installation. If you did not select a password then the default password is 'dbpass' (no quotes).
What is PostgreSQL and is it required to use PokerTracker 3?
PostgreSQL is an open-source database server which is free to use. It is not owned by PokerTracker Software, LLC. nor have any PokerTracker employee's been involved in the PostgreSQL coding/development. To learn more about PostgreSQL, please visit http://www.postgresql.org. Yes, PostgreSQL is required to work PokerTracker 3 and will automatically install it for you. PokerTracker stores all of your hands and various stats into your PostgreSQL database for retrieval at a later time therefore PostgreSQL. Stats are slow to retrieve in PokerTracker 3 and/or stats are slow to display/update in the HUD.
Databases grow with the number of hands that are imported and over time performance will start to slow down. It is imperative that you frequently run PokerTracker 3's Housekeeping via Database->Housekeeping. We recommend that you:
Performing the above housekeeping on a regular basis will keep PokerTracker operating at its fastest possible performance. Other technical questions...
There is an entire list of comprehensive FAQ's and Tutorials available in the PokerTracker 3 - FAQ forum. If you still have a question or need assistance, please post in the forums or contact us via the Support System and we will gladly assist you.
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What are the minimum requirements to run PokerTracker 3?
Computer Hardware Operating System PostgreSQL What are the recommended requirements to run PokerTracker 3?
We highly recommend that you have at least a dual-core processor with 2GB of memory (RAM). The single most important hardware for PokerTracker 3's speed is your hard drive. We suggest that you are using a at least a 7200RPM hard drive. Is PokerTracker 3 - Omaha available for Mac? When will it be available?
Yes, the entire PokerTracker 3 suite of products will run on both Windows and Mac. Download and install the Mac version denoted by the Apple.
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