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Re: Tournament bought-in by ticket & results

Has there been any evolution in the last 5 years to handling tournament entries made with tickets? Rather than forcing the buyin and fees to zero and messing with the game filtering, I've been adding the free buyin amount to the prize of every tournament, to net out the right amounts? Any issue thi...
by Flag_Hippo
Thu Aug 11, 2022 12:29 pm
 
Forum: PokerTracker 4
Topic: Tournament bought-in by ticket & results
Replies: 8
Views: 663

Re: Installation error

I'm having the same problem, sytem type is x64-based, OS windows 11 Please manually download and install PostgreSQL v10.22 for Windows x86-64 from here and for the two password boxes use 'dbpass' (no quotes) which is what PokerTracker 4 uses by default. If that PostgreSQL install does not complete ...
by Flag_Hippo
Thu Aug 11, 2022 12:24 pm
 
Forum: PokerTracker 4
Topic: Installation error
Replies: 8
Views: 925

Re: pt4 start converting from BRL to USD

Please report this to us in a Support Ticket and attach a sample of your hand history files from before and after the change.
by Flag_Hippo
Thu Aug 11, 2022 4:00 am
 
Forum: PokerTracker 4
Topic: pt4 start converting from BRL to USD
Replies: 1
Views: 27

Re: Backup crashing computer

If your laptop is overheating and crashing then that is usually caused by an underlying issue with your computer rather than anything to do with any software you are running but if you open a Support Ticket one of our technicians can give you further advice:

Tutorial: Reporting A Problem
by Flag_Hippo
Thu Aug 11, 2022 3:26 am
 
Forum: PokerTracker 4
Topic: Backup crashing computer
Replies: 1
Views: 32

Re: pt4 update and not possible to import hands

So we can see what's going on here annd advise you accordingly please open a Support Ticket with your support bundle attached: Guide: How to Create & Submit a PokerTracker 4 Support Bundle In the meantime creating a new database and importing some of your most recent hands should allow you to st...
by Flag_Hippo
Thu Aug 11, 2022 3:24 am
 
Forum: PokerTracker 4
Topic: pt4 update and not possible to import hands
Replies: 1
Views: 65

Re: HUD flickering on winamax new client

This is intended behaviour and is required when tables are stacked or overlapping one another within a single Winamax playground. If you are able to size your playground so that all tables are shown without overlap by either making the playground larger or reducing the number of tables displayed the...
by Flag_Hippo
Tue Aug 09, 2022 4:10 am
 
Forum: PokerTracker 4
Topic: HUD flickering on winamax new client
Replies: 7
Views: 300

Re: Using Tourney "Table Count" to determine tournament type

I don't see any images. Please attach the relevant screenshots directly along with a sample of these hand histories and your exported custom statistic(s), if applicable, either here or privately in a Support Ticket.
by Flag_Hippo
Mon Aug 08, 2022 5:30 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Using Tourney "Table Count" to determine tournament type
Replies: 2
Views: 106

Re: Installing Posgres in Disk D or E

As both of the drives are SSDs either of them should be sufficient but I am not in a position to quantify any difference in performance between them. While I expect there would be a performance improvement with a faster SSD that's not something I can really quantify for you. There are also other fac...
by Flag_Hippo
Mon Aug 08, 2022 5:29 am
 
Forum: PokerTracker 4
Topic: Installing Posgres in Disk D or E
Replies: 4
Views: 135

Re: PT4 for WSOP. MI

If your poker sites offer the option to save hand histories locally to your computer and use supported software then PokerTracker 4 may work there. WSOP in the USA typically use 888 software and betMGM use partypoker software: 888 Configuration Guide PartyPoker Configuration Guide You can use the Po...
by Flag_Hippo
Mon Aug 08, 2022 5:28 am
 
Forum: PokerTracker 4
Topic: PT4 for WSOP. MI
Replies: 1
Views: 86

Re: Wrong Tournament Results

YashN wrote:Is there a description of the field 'Bounties Won' somewhere?

See this thread.
by Flag_Hippo
Sat Aug 06, 2022 5:20 am
 
Forum: PokerTracker 4
Topic: Wrong Tournament Results
Replies: 18
Views: 2228
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