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Re: out of pos flop vs primer jugador en igualar

You can compare your position with the position of the first limper in the preflop actors string - this thread and this thread discuss how you can compare/test the strings.
by Flag_Hippo
Sat Jul 31, 2021 1:39 pm
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: out of pos flop vs primer jugador en igualar
Replies: 1
Views: 30

Re: More Filter options

You can filter for the win/loss amount via 'Hand Details -> Win/Loss': Guide: Filters but that isn't going to give you any hands that don't fit that criteria so you will not see 'x' hands played after each win/loss of that amount. Even if you were to note the hand numbers for each of these hands the...
by Flag_Hippo
Sat Jul 31, 2021 5:08 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: More Filter options
Replies: 1
Views: 34

Re: Not Importing hands at Americas Card Room While playing

Ive reinstalled ACR, updated PT4 and still having this issure where pokertracker cant find the hand histories while playing. when i go to the ACR settings, i have hand histories saved to the default folder but when i open that folder, theres nothing in it. what am i doing wrong? thanks You are welc...
by Flag_Hippo
Sat Jul 31, 2021 5:07 am
 
Forum: PokerTracker 4
Topic: Not Importing hands at Americas Card Room While playing
Replies: 54
Views: 3195

Re: A little help

What specific e-mail address did you use? I am not getting the error you described using support@propokerhuds.com. You can also contact them via their website using the form here.
by Flag_Hippo
Fri Jul 30, 2021 12:34 pm
 
Forum: PokerTracker 4
Topic: A little help
Replies: 2
Views: 47

Re: Not workigng after new update

Security software can interfere with hand grabber functionality - see this guide. If the issue persists please reproduce this problem and then send your support bundle to us in a Support Ticket:

Guide: Creating a Support Bundle
by Flag_Hippo
Fri Jul 30, 2021 4:50 am
 
Forum: Ignition, Bovada, Bodog Hand Grabber
Topic: Not workigng after new update
Replies: 7
Views: 283

Re: ACR has instituted a 1-card showdown ability

Please send us your sample to us. By default PokerTracker 4 moves your auto-imported files to your 'Processed' folder which you can access via the 'File -> Open User Data Folder' option: Guide: Processed Files Zip/compress the original files and attach that zip file to a Support Ticket : Guide: Atta...
by Flag_Hippo
Fri Jul 30, 2021 4:49 am
 
Forum: PokerTracker 4
Topic: ACR has instituted a 1-card showdown ability
Replies: 4
Views: 85

Re: Unable to execute query: FATAL ERROR

Unfortunately that indicates the database is damaged which is usually caused by data corruption from a computer crash/powercut while the database was active although it can also be caused by faulty hardware. If a reindex didn't fix the issue you can try the second method here although we do not reco...
by Flag_Hippo
Fri Jul 30, 2021 4:47 am
 
Forum: PokerTracker 4
Topic: Unable to execute query: FATAL ERROR
Replies: 1
Views: 32

Re: Create a new tournament summary

Something like that would require the creation of a fake hand history and/or summary file. You can export an existing hand/tournament from PokerTracker 4 and then you can edit it to suit your needs (date, screenname) before importing the edited file back into PokerTracker 4. Make sure to also edit t...
by Flag_Hippo
Fri Jul 30, 2021 4:47 am
 
Forum: PokerTracker 4
Topic: Create a new tournament summary
Replies: 1
Views: 35

Re: Blank stats when there is no data instead of a -

Use a blank space in 'Configure -> Reporting Options -> No Opportunity Statistic Text'.
by Flag_Hippo
Thu Jul 29, 2021 1:46 pm
 
Forum: PokerTracker 4
Topic: Blank stats when there is no data instead of a -
Replies: 1
Views: 28

Re: pokerstars.sh / tournament hand histories

Please send a sample of your PokerStars hand history and tournament summary files to us in a Support Ticket so we can take a look. Thank you.
by Flag_Hippo
Thu Jul 29, 2021 5:41 am
 
Forum: PokerTracker 4
Topic: pokerstars.sh / tournament hand histories
Replies: 2
Views: 45
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