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Re: Time incorrect Bodog - Ignition hand grabber

i have the same problem, i can see the hands of IPOKER but the bodog not, i dont know if the problem is the pt4 or bodog plataform What version of PokerTracker 4 are you using? Where exactly are you not seeing the hands? Is your HUD working on Bodog? If the HUD is updating as each hand displayed th...
by Flag_Hippo
Tue Jun 18, 2024 12:50 pm
 
Forum: Ignition, Bovada, Bodog Hand Grabber
Topic: Time incorrect Bodog - Ignition hand grabber
Replies: 12
Views: 331

Re: PT4 lagging?

It's possible there is an issue with the database so in PokerTracker go 'Database -> Database Management'. Click the 'Housekeeping' button and run the following in this order: 1. Tune PostgreSQL (this only needs to be completed once. If this step fails you can proceed to step #2) 2. Reindex 3. Clust...
by Flag_Hippo
Mon Jun 17, 2024 1:02 pm
 
Forum: PokerTracker 4
Topic: PT4 lagging?
Replies: 1
Views: 53

Re: Facing turn probe *overbets*

My attempts at this have been unsuccessful and keep returning 0 hands. (i.e. turn bet size percent of between 101 and 499 ... no hands meet this criteria so it must be assuming im the one betting this and not what im facing). There is a separate filter for what you are facing so you need to be usin...
by Flag_Hippo
Mon Jun 17, 2024 5:25 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Facing turn probe *overbets*
Replies: 1
Views: 60

Re: hands dont show

so its a know issue? just to be clear none of my hands are showing You said you could see the hands on the 'View Stats' tab when I asked. Are you still referring to not seeing hands on the 'Play Poker' tab? Did you update to PokerTracker v4.18? There is a known issue with ACR and Ignition hands usi...
by Flag_Hippo
Mon Jun 17, 2024 5:23 am
 
Forum: PokerTracker 4
Topic: hands dont show
Replies: 12
Views: 221

Re: Winamax HUD at Anonymous Tables

The session stats for the whole table can be reset via the PT-icon however it's not currently possible to reset an individual players session stats. If you want to be automatically notified if this functionality is added in a future update then you can let us know in a Support Ticket.
by Flag_Hippo
Mon Jun 17, 2024 5:20 am
 
Forum: PokerTracker 4
Topic: Winamax HUD at Anonymous Tables
Replies: 1
Views: 51

Re: Wrong link in popup message on start 4.18

I cannot reproduce this. In the popup message there are two links for PokerTracker 4 and they are both working correctly. The first link at the top labelled "Download it here!" goes to the main PokerTracker 4 download page where the latest version of PokerTracker 4 can be downloaded (curre...
by Flag_Hippo
Sun Jun 16, 2024 1:33 pm
 
Forum: PokerTracker 4
Topic: Wrong link in popup message on start 4.18
Replies: 2
Views: 87

Re: hands dont show

This is a known issue. ACR and Ignition hands are importing with the wrong time in PokerTracker v4.18 - please open a Support Ticket so we can notify you when a fix is available. In the meantime you can revert to PokerTracker v4.17.15 here (unless you have also updated PostgreSQL beyond v12) where n...
by Flag_Hippo
Sun Jun 16, 2024 1:32 pm
 
Forum: PokerTracker 4
Topic: hands dont show
Replies: 12
Views: 221

Re: Inconsistent hand counts

I don't see this in any sample I have and you are currently looking for a handful of hands in ~7.5 million so you should narrow this down. PokerTracker 4 has the tools for you to identify this. You can filter by site, gametype, stakes, date e.t.c. to identify a much smaller sample. For example you c...
by Flag_Hippo
Sun Jun 16, 2024 6:10 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Inconsistent hand counts
Replies: 3
Views: 160

Re: hands dont show

On what poker site is this?

Do you see the hands in the 'View Stats' section?

If you do have they imported with the correct timestamp or not?
by Flag_Hippo
Sun Jun 16, 2024 6:08 am
 
Forum: PokerTracker 4
Topic: hands dont show
Replies: 12
Views: 221

Re: ACR hands time stamp is not correct

I also had this issue. And today's hands weren't showing up in "View Today's Hands". Reverting fixed it. Subscribing to this discussion to know when it's fixed so I can update. We don't track individual forum threads so if you would like to be automatically notified when this is fixed the...
by Flag_Hippo
Sun Jun 16, 2024 6:08 am
 
Forum: PokerTracker 4
Topic: ACR hands time stamp is not correct
Replies: 12
Views: 326
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