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Re: Deleting old hands from BDD

There is an issue whereby if all hands are purged for the main alias then hands for the secondary alias(es) are also lost and unfortunately there isn't a way to undo that unless you have a recent database backup. If you don't have a backup then you will need to create a new database and reimport you...
by Flag_Hippo
Sun Apr 11, 2021 1:25 pm
 
Forum: PokerTracker 4
Topic: Deleting old hands from BDD
Replies: 1
Views: 33

Re: ACR not recording Buy-In or Winnings for Sit and Goes

While initial support was added for WPN tournament summaries has been added these files are new and we have been in contact with WPN about adding extra information. In the meantime for any tournaments with incorrect data you can update the information manually and open a Support Ticket to be notifie...
by Flag_Hippo
Sun Apr 11, 2021 5:50 am
 
Forum: PokerTracker 4
Topic: ACR not recording Buy-In or Winnings for Sit and Goes
Replies: 1
Views: 40

Re: Some HUD profiles are off screen by default

You should be able to work around this by changing a configuration setting in the PokerTracker.cfg file which you can change as follows: 1. Start PokerTracker 4. 2. Select "File > Open User Data Folder" 3. Close PokerTracker 4.  4. In the window that opened go to the Config folder and open...
by Flag_Hippo
Sun Apr 11, 2021 5:48 am
 
Forum: PokerTracker 4
Topic: Some HUD profiles are off screen by default
Replies: 3
Views: 67

Re: ? tourney_hand_tble_summary ?

by Flag_Hippo
Sun Apr 11, 2021 5:47 am
 
Forum: PokerTracker 4
Topic: ? tourney_hand_tble_summary ?
Replies: 2
Views: 42

Re: in blinds -- facing xbb raise size.

Yes If I turn that of I just see my hands in the All Player report the same as in my Player report. You are turning ON the 'Filter on Active Player' in the 'All Players Report'? That isn't what I suggested you do and doing that will just effectively turn it into a 'Player Report'. I said you should...
by Flag_Hippo
Sat Apr 10, 2021 12:37 pm
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: in blinds -- facing xbb raise size.
Replies: 8
Views: 177

Re: Colour Ranges NOT working

On what poker site? PokerStars have restrictions with regards to color usage on statistics (a maximum of 3 colors are permitted for each stat). If that is the case then what you would need to do is set just two color conditions for each statistic under 'Color Ranges' in the HUD Profile Editor and th...
by Flag_Hippo
Sat Apr 10, 2021 12:22 pm
 
Forum: PokerTracker 4
Topic: Colour Ranges NOT working
Replies: 2
Views: 62

Re: MTT information stats

I feel like a noob to be struggling like this, but what do you actually put in your column "amt_starting_stack" ? I am using the expression you posted here . However here, i don't think it is the matter, because when i apply the same report on winamax, it does the same and there is a huge...
by Flag_Hippo
Sat Apr 10, 2021 4:14 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: MTT information stats
Replies: 21
Views: 861

Re: Watching PokerTracker Videos

PokerTracker 4 doesn't use Flash on Mac OSX anymore so make sure you are using the latest version of PokerTracker 4 and that Flash Player has been uninstalled from your iMac otherwise enable logging, reproduce this problem and then send your log file to us in a Support Ticket . The tutorial videos a...
by Flag_Hippo
Sat Apr 10, 2021 3:57 am
 
Forum: PT4 for Mac OS X
Topic: Watching PokerTracker Videos
Replies: 1
Views: 31

Re: License pokertracker

A license is valid for the lifetime of PokerTracker 4 so you can update to all new versions of PokerTracker 4 as they are released. A PokerTracker 5 release is planned but the "lifetime" for PokerTracker 4 will not end immeditately if/when PokerTracker 5 is released. For example PokerTrack...
by Flag_Hippo
Sat Apr 10, 2021 3:54 am
 
Forum: PokerTracker 4
Topic: License pokertracker
Replies: 1
Views: 43

Re: Some imported hands do not appear in the hand summary!

If they are registering as duplicates when reimporting then the hands are already in the database. Please include all relevant information detailing this issue to us in a Support Ticket along with a screenshot of your entire PokerTracker 4 report window and hand history file.
by Flag_Hippo
Sat Apr 10, 2021 3:52 am
 
Forum: PokerTracker 4
Topic: Some imported hands do not appear in the hand summary!
Replies: 2
Views: 78
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