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Re: not working on tournament hands

The duplicates in your screenshot indicate a configuration or database issue. So we can see what's causing that please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue and then attach your support bundle to a Support Tic...
by Flag_Hippo
Tue Sep 10, 2024 4:00 am
 
Forum: PokerTracker 4
Topic: not working on tournament hands
Replies: 1
Views: 104

Re: check fold stat for 3 bet pots, check raise stat for 3 b

Hi, downloaded the file "Check Raise Flop 3BP.zip" Is it possible to add the stat directly to popup? After you have extracted and imported the statistic into PokerTracker 4 (File -> Import Statistic) you can add the statistic to the popup by clicking the '+' symbol to the right of the lin...
by Flag_Hippo
Mon Sep 09, 2024 5:55 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: check fold stat for 3 bet pots, check raise stat for 3 bet p
Replies: 18
Views: 8484

Re: KK vs AA

MuckRoyalFlush wrote:But some reports come with new problems

What reports are you having a problem with? The 'AA vs KK' report or something else? Can you please provide more specific details and attach a screenshot of your entire PokerTracker 4 report window.
by Flag_Hippo
Mon Sep 09, 2024 5:53 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: KK vs AA
Replies: 4
Views: 1985

Re: 7-Max iPoker and CoinPoker

The HUD is not currently supported on CoinPoker. If you want to be notified of any change in that regard you can let us know via a Support Ticket.
by Flag_Hippo
Sun Sep 08, 2024 5:36 am
 
Forum: PokerTracker 4
Topic: 7-Max iPoker and CoinPoker
Replies: 3
Views: 626

Re: GG Poker straddle error

Can you please attach a sample of these hands to a Support Ticket. Thank you.
by Flag_Hippo
Sun Sep 08, 2024 5:36 am
 
Forum: PokerTracker 4
Topic: GG Poker straddle error
Replies: 2
Views: 313

Re: database update?

Is this with a new database and/or a restored database? If that's on a restored database go to 'Database -> Database Management', select your database then 'Rebuild Cache -> Full Cache Rebuild'. If that finishes without any errors or warnings then restart your computer and try things out again.
by Flag_Hippo
Sat Sep 07, 2024 6:17 am
 
Forum: PokerTracker 4
Topic: database update?
Replies: 5
Views: 384

Re: database update?

This particular error only happens with very old PostgreSQL versions such as v8.4 which reached its end-of-life in 2014 and is below the minimum required version for PokerTracker 4. To fix the issue you will need to install and use a newer PostgreSQL version and then restore your database(s) - see t...
by Flag_Hippo
Fri Sep 06, 2024 1:16 pm
 
Forum: PokerTracker 4
Topic: database update?
Replies: 5
Views: 384

Re: MacOS Crashing

That sounds like it could be a database/configuration issue. If you don't have a large database you can try a full cache rebuild via 'Database -> Database Management -> Rebuild Cache -> Full Cache Rebuild' otherwise please send us your log file. To do that turn on 'Enable Logging' in PokerTracker 4 ...
by Flag_Hippo
Fri Sep 06, 2024 7:09 am
 
Forum: PT4 for macOS
Topic: MacOS Crashing
Replies: 1
Views: 221

Re: vs float bet statistics not working as intended in 3BP

The float flop statistic doesnt work in 3bp 'Float Flop' in PokerTracker 4 is only for single raised pots so that is working as intended. This is the definition of 'Float Flop' in PokerTracker 4: Float Flop Percentage of the time that a player bets in position on the flop after calling an open rais...
by Flag_Hippo
Fri Sep 06, 2024 6:58 am
 
Forum: PokerTracker 4
Topic: vs float bet statistics not working as intended in 3BP
Replies: 2
Views: 241

Re: Hud option-spin and go-spin and go flash

It's not possible to automatically select a default HUD Profile for those parameters.
by Flag_Hippo
Thu Sep 05, 2024 6:08 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Hud option-spin and go-spin and go flash
Replies: 1
Views: 327
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