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Re: Can't upload my hands

Can you please explain what you mean by "disappeared" in more specific detail. Where are you looking exactly? If you are in the 'Play Poker' section then that only displays data from the current session/day so if you want to review all of your poker data you need to move to the 'View Stats...
by Flag_Hippo
Fri Jul 01, 2022 5:51 am
 
Forum: Ignition, Bovada, Bodog Hand Grabber
Topic: Can't upload my hands
Replies: 1
Views: 12

Re: Version 4.17 release date?

The update is still subject to internal testing and it will be made available when it's ready however I don't have a specific date for when that will be.
by Flag_Hippo
Thu Jun 30, 2022 12:59 pm
 
Forum: PT4 for Mac OS X
Topic: Version 4.17 release date?
Replies: 1
Views: 14

Re: Overview for all Hero's?

If you have an alias and want to see results by site you can filter for that via 'More Filters -> Game Details -> Sites' as well as save those as quick filters for future use:

Guide: Filters
by Flag_Hippo
Thu Jun 30, 2022 12:56 pm
 
Forum: PokerTracker 4
Topic: Overview for all Hero's?
Replies: 3
Views: 59

Re: Hud disappear

The HUD will work more efficiently when the database cache is used but the HUD filter for 'last x hands' disables the use of the cache so your HUD data must be calculated independently every time your HUD updates: Guide: Database Caching As a result there will be a performance hit (the exact size of...
by Flag_Hippo
Thu Jun 30, 2022 12:55 pm
 
Forum: PokerTracker 4
Topic: Hud disappear
Replies: 1
Views: 26

Re: Pokerstars 18 man SNG import

Are you saving and importing PokerStars tournament summaries as well as the hand histories? For the most accurate results you should have Tournament Summaries set to save in PokerStars (Settings -> Playing History -> Tournament Summaries) and set to import into PokerTracker 4 (in Configure -> Sites ...
by Flag_Hippo
Thu Jun 30, 2022 12:54 pm
 
Forum: PokerTracker 4
Topic: Pokerstars 18 man SNG import
Replies: 1
Views: 24

Re: The HUD doesn't show when IGNITION is updated

I am not aware of an issue at this time. Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this problem and then attach your support bundle to a Support Ticket so we can check your logs. The support bundle is created via the ...
by Flag_Hippo
Thu Jun 30, 2022 4:49 am
 
Forum: Ignition, Bovada, Bodog Hand Grabber
Topic: The HUD doesn't show when IGNITION is updated
Replies: 11
Views: 581

Re: Pokerstar.on

Qwyk1 wrote:Same issue for me.. is pt going to need an update to work correctly? Or is there a way to get this working right? hands imported to h2n with no problem.

This will require an update to PokerTracker 4. If you open a Support Ticket we can notify you when that's available.
by Flag_Hippo
Thu Jun 30, 2022 4:11 am
 
Forum: PokerTracker 4
Topic: Pokerstar.on
Replies: 10
Views: 230

Re: After formatting PC, Hud stopped working on Spins

Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue you've described and then attach your support bundle to a Support Ticket . The support bundle is created via the 'File -> Create Support Bundle' menu option in Poke...
by Flag_Hippo
Thu Jun 30, 2022 4:10 am
 
Forum: PokerTracker 4
Topic: After formatting PC, Hud stopped working on Spins
Replies: 1
Views: 28

Re: Need help with PT4 and postgresql

I finally fixed it reinstalling a different version of postgresql, I was installing the last version, 9.3 and 9.6 but didnt run, now with the 10 it works, I had to create a new database and now its working. Otherwise, how can I configure the PT4 so that it shows me the hands I play in spins modalit...
by Flag_Hippo
Thu Jun 30, 2022 4:09 am
 
Forum: PokerTracker 4
Topic: Need help with PT4 and postgresql
Replies: 3
Views: 56

Re: HAND GRABBER BODOG CANADA

If you open a Support Ticket we can issue you with a trial code so you can test the hand grabber.
by Flag_Hippo
Wed Jun 29, 2022 12:26 pm
 
Forum: Ignition, Bovada, Bodog Hand Grabber
Topic: HAND GRABBER BODOG CANADA
Replies: 1
Views: 18
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