Search found 89 matches

Return to advanced search

Re: NoteCaddy crashing after update PT4 to 4.18

Hello again, We were now able to understand this issue and now have a fix for it. Notecaddy will only work with postgresSQL up to version 12. PT4 does not need us to use version 16. In order to be able to use NC again with PT4 do the following: - Uninstall postgresSQL 16. Run the uninstaller inside ...
by nokaspokas
Mon Jun 17, 2024 12:48 pm
 
Forum: NoteCaddy
Topic: NoteCaddy crashing after update PT4 to 4.18
Replies: 2
Views: 175

Re: NoteCaddy crashing after update PT4 to 4.18

Hello, We are aware of this issue and investigating what causes it. Please allow us some time to get this sorted in a PT4 patch or update. As a workaround to keep using NC it is possible to uninstall PT4 and rollback to a previous version from 4.18 (make sure to have a backup of the old DB in the pr...
by nokaspokas
Mon Jun 17, 2024 11:18 am
 
Forum: NoteCaddy
Topic: NoteCaddy crashing after update PT4 to 4.18
Replies: 2
Views: 175

Re: NOTE CADDY CONSTANTLY CRASHINH

Hello, So far we were able to track the root cause of this issue still persisting to one of the badges used in the pack. The way to avoid this error for now and since pokerstars does not allow to use badges either way, is: - Make a Duplicate of the HUD you are using. - On the HUD editor of the dupli...
by nokaspokas
Tue May 07, 2024 5:29 pm
 
Forum: NoteCaddy
Topic: NOTE CADDY CONSTANTLY CRASHINH
Replies: 4
Views: 5331

Re: a lot of extra NC stats slow down PT4

Hi, Those stats are from the Spin n Go definitions pack. If you do not use any of the definitions from the pack in your HUD then you can simply uninstall the pack from the "Manage My Ultimate packs" option. If you use a few of them and do not need the rest of the the definitions then you s...
by nokaspokas
Mon Feb 19, 2024 11:33 am
 
Forum: NoteCaddy
Topic: a lot of extra NC stats slow down PT4
Replies: 1
Views: 1050

Re: Registration Code for NoteCaddy?

Hello, I did not receive any ticket in the Notecaddy queue regarding this issue. Please use this link to start the ticket: https://support.pokertracker.com/support/ticket/1 Once we get the ticket, started with the same email that registered for pokerTracker, we can confirm what licences are attached...
by nokaspokas
Mon Feb 12, 2024 10:51 pm
 
Forum: NoteCaddy
Topic: Registration Code for NoteCaddy?
Replies: 3
Views: 893

Re: Registration Code for NoteCaddy?

Hello, The registration code you are being asked is in the "My account" tab, under "My Licences". Even the PT4 free trial will have a registration code that you can then use to sign up for Notecaddy and Ignition hand grabber. Just log in to Poketracker website with the email you ...
by nokaspokas
Sun Feb 11, 2024 4:05 pm
 
Forum: NoteCaddy
Topic: Registration Code for NoteCaddy?
Replies: 3
Views: 893

Re: Creating notes

Hi, If the Stop/start method and reset notes does not sort it out we can try the following to isolate what is causing the freeze. 1st- Try to backtrack to what change caused the freeze to start happening. New definitions where imported? i.e. if we can trace the trigger from here it would be easier t...
by nokaspokas
Thu Jan 25, 2024 4:31 pm
 
Forum: NoteCaddy
Topic: Creating notes
Replies: 1
Views: 769

Re: Note Caddy Hud

Hello, You should have both the cash and MTT version of the Notecaddy HUD. With the names: - Cash - PT4 Notecaddy - Tournament - PT4 Notecaddy If one of the HUDs is missing you might need to reinstall Notecaddy if running the free version or reinstall the definitions package if running the full vers...
by nokaspokas
Wed Nov 15, 2023 3:09 pm
 
Forum: NoteCaddy
Topic: Note Caddy Hud
Replies: 1
Views: 26412

Re: Stat Error ?

Hello, This happens because the W$SD definition stats use an expression to produce the result. In the case of the definition you pointed it uses the following expression: (NC."HM.BetRiverOOPWon" * 100) / NC."HM.BetRiverOOP" If you search for the W$SD definitions and edit them you...
by nokaspokas
Tue Oct 31, 2023 6:32 pm
 
Forum: NoteCaddy
Topic: Stat Error ?
Replies: 1
Views: 3703

Re: NOTE CADDY CONSTANTLY CRASHINH

Hello, The steps you have done already are the first couple of steps to troubleshoot this specific issue. If even after doing these steps NC is still crashing, please open a support ticket and attach to it the log files so we can review them for some hints of what might be triggering this on your si...
by nokaspokas
Mon Oct 30, 2023 2:13 pm
 
Forum: NoteCaddy
Topic: NOTE CADDY CONSTANTLY CRASHINH
Replies: 4
Views: 5331
Next

Return to advanced search

cron