Hello again, In short you are counting the positions in the wrong order. Always start from the Big Blind to the right. This is exactly because the max players at a table can change. A game can grow from 4 to 10 or go from 10 to 4 players and will always need the Big Blind. The definition I suggested...

Hello sean1i0 and welcome! The Hijack is the last middle position avaliable before the Cutoff depending on the max players at table. In a 6max table there is only one MP and as such it is always the hijack. In a 9max table there are 3 middle positions and we need to set up the definition to only sel...

Hello shaney0 Thank you for reporting this issue to us. From the log files you have attached, both PT4 and NC are up to date. This issue has been happening to a few users with NC up until the current version. The most recent PT4 update requested users to start a new database to make sure some old bu...

Hello, Im not sure I fully understood your question. For Pokerstars we have the option that writes the text abreviation of the color def. in the PS notes for any specific player. I understand you would like to do something like that but for non-PS pokerrooms. The best option i would think is to manu...

Hello, Thank you for your feedback. I was able to replicated this issue. Initially it could just be because we didn´t reset the notes and reprocess the hands. However, all the other settings changes in the "Caddyscatter" tab are saving but the colors. I will make sure to write this up for ...

Hello, You can always use the backup and restore of a database to migrate from one PC to the other. https://www.pokertracker.com/guides/PT4/tutorials/backup-and-restore A different method is to create a new Database and import the Hand Historys from the old PC to the new one. For Notecaddy specifica...

Hi again, Update on the bold & underlining issue. Did some testing to confirm the info. You have to select the option to "Use a custom color" to use the options below. If you leave it on the default it will not change anything. And reset/recreate notes at the end is needed. Best wishes...

Hello. Let´s break it down in parts so we can better handle the different issues. I will try to replicate the issue of the bold and underlining not working. I will get back to you on this. After applying a different setting we usually have to re write the notes for it to show. More than this it is e...

Hello, For the color definitions duplicates issue. Try clearing the pokerstars notes file. Redo the Notecaddy coloring/processing. If it still duplicates it might be related to the color definition you are using. In order to better understand what is going on we will have to test it. Please open a s...

Hello, In short, no. There is no option in Pokertracker at the moment we can link to the Notecaddy color definitions. What you are requesting is effectively the "autorate rules" in action as they worked in HoldemManager2. Pokertracker had an option to setup autorules for the player notes. ...