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Re: Disk Drive out of Space?

Was going to delete because I found the issue but thought I'd leave in case anyone else had this happen.

Problem was that I was running PT4 in logging mode and log had gotten to 300GB!

Deleted it and working fine now.
by jdell408
Sat Dec 26, 2015 9:36 pm
 
Forum: PokerTracker 4
Topic: Disk Drive out of Space?
Replies: 2
Views: 393

Disk Drive out of Space?

I keep getting this message despite having 175GB free and only using 3.47GB of memory out of 16. Pokertracker will not start. I do run a process to get hands from a folder on a different computer on my network and when that computer is off, I get a message that an "out of memory condition has o...
by jdell408
Sat Dec 26, 2015 9:26 pm
 
Forum: PokerTracker 4
Topic: Disk Drive out of Space?
Replies: 2
Views: 393

Last X Number of Hands Filter Not Working Properly

I created 4 Quick Filters recently. They are last 100 Hands HU, last 200 Hands HU, last 500 hands HU and last 1000 hands HU. It seems that a problem arises whenever any or all of these hands occurred at any table other than a HU table. For instance, if a player in my DB has 2000 hands of HU play but...
by jdell408
Wed May 06, 2015 1:52 pm
 
Forum: PokerTracker 4
Topic: Last X Number of Hands Filter Not Working Properly
Replies: 1
Views: 230

Re: Stuck on Downloading exchange rate information....

I should add:

The import freezes while attempting to download exchange rate infomation and I have to ctrl+alt+del and restart PT4.

I have 8 custom stats.
by jdell408
Thu Sep 25, 2014 10:56 pm
 
Forum: PokerTracker 4
Topic: Stuck on Downloading exchange rate information....
Replies: 18
Views: 2631

Stuck on Downloading exchange rate information....

I've already created a support ticket on this but have not gotten a response. PT4 was working fine for the last 2 months or so. Yesterday when I clicked on "get hands while playing", PT4 gets stuck at Downloading exchange rate information. I tried every house keeping option to no avail. I ...
by jdell408
Thu Sep 25, 2014 10:34 pm
 
Forum: PokerTracker 4
Topic: Stuck on Downloading exchange rate information....
Replies: 18
Views: 2631

Once Again, PT4 completely frozen.

This problem has been plaguing me for about 6 months. I was using a toshiba i7 laptop with 8 gigs of ram on windows 8 when this problem started. The moment I click on "get hands while playing" PT4 starts to import about 20-50 duplicate hands then freezes completely. It is completely useles...
by jdell408
Tue Jul 08, 2014 7:31 pm
 
Forum: PokerTracker 4
Topic: Once Again, PT4 completely frozen.
Replies: 2
Views: 472

Once Again, PT4 completely frozen.

This problem has been plaguing me for about 6 months. I was using a toshiba i7 laptop with 8 gigs of ram on windows 8 when this problem started. The moment I click on "get hands while playing" PT4 starts to import about 20-50 duplicate hands then freezes completely. It is completely useles...
by jdell408
Tue Jul 08, 2014 7:23 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: Once Again, PT4 completely frozen.
Replies: 1
Views: 1287

Months Later, still need help

I'd really like someone else to take a look at my PokerTracker 4. I had a remote session with tech support but he could not fix the issue. He said the new release would most likely fix it, but its actually worse than it has ever been. Poker tracker works fine for about 5 minutes while importing hand...
by jdell408
Sat Jun 07, 2014 1:51 am
 
Forum: PokerTracker 4
Topic: Months Later, still need help
Replies: 1
Views: 235

Re: PokerTracker 4 freezing every 10 minutes.

Extremely frustrated at this point. PokerTracker4 will only run for about 30 seconds and then freezes. I've already had a remote session where the person was unable to help me but said he was going to submit the logs to the dev team. I have heard nothing back. I currently have a product that I paid ...
by jdell408
Sun May 11, 2014 6:11 pm
 
Forum: PokerTracker 4
Topic: PokerTracker 4 freezing every 10 minutes.
Replies: 5
Views: 818

Re: PokerTracker 4 freezing every 10 minutes.

Report submitted.
by jdell408
Tue May 06, 2014 1:33 am
 
Forum: PokerTracker 4
Topic: PokerTracker 4 freezing every 10 minutes.
Replies: 5
Views: 818
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