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Re: GG POker rake fix

Rake is based on the schedule published here: https://en.ggpoker.com/poker-games/omaha/ If you have any hands where the rake is not calculated correctly based on that information then please attach the original hand history file to a Support Ticket and tell us the hand number where you see the probl...
by WhiteRider
Tue Aug 04, 2020 4:55 am
 
Forum: PokerTracker 4
Topic: GG POker rake fix
Replies: 8
Views: 205

Re: HUD issues in Ignition tournaments

It seems that following a recent Ignition software update some of the data that we use is not available. The development team are investigating to see whether the data may be available in a different place.
by WhiteRider
Mon Aug 03, 2020 3:49 am
 
Forum: Ignition, Bovada, Bodog Hand Grabber
Topic: HUD issues in Ignition tournaments
Replies: 5
Views: 187

Re: WPN Blitz Poker HUD stopped working today

We are not able to reproduce this - Blitz Hud is working for us. Please try closing PT4 down and re-installing the WPN software.
If it still doesn't work for you open a Support Ticket and report your problem so that we can check your logs to see what is going on.
by WhiteRider
Fri Jul 31, 2020 3:03 am
 
Forum: PokerTracker 4
Topic: WPN Blitz Poker HUD stopped working today
Replies: 4
Views: 138

Re: max(sum(expr))

A few users of this forum are very good at PostgreSQL and if one of them sees this they may be able to help, but I didn't mean anyone specific, sorry for the confusion.

That data isn't stored in the database directly so it would take an advanced query to calculate it, if it is even possible.
by WhiteRider
Sun Jul 26, 2020 1:40 pm
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: max(sum(expr))
Replies: 8
Views: 193

Re: Ignition not showing up as a site option

You can import Ignition/Bovada hand histories on Mac using Get Hands From Disk. There is no need for auto import because there is no way to generate hand histories as you play on macOS.
by WhiteRider
Sun Jul 26, 2020 8:50 am
 
Forum: Ignition, Bovada, Bodog Hand Grabber
Topic: Ignition not showing up as a site option
Replies: 5
Views: 1416

Re: max(sum(expr))

Thanks for clarifying. I do not know how to do that I'm afraid, but one of the PostgreSQL experts on the forum may be able to help you.
by WhiteRider
Sun Jul 26, 2020 8:49 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: max(sum(expr))
Replies: 8
Views: 193

Re: Changing color name in the HUD note window!

Nothing has changed in this regard. If you want to add weight to the request please open a Support Ticket.
by WhiteRider
Sun Jul 26, 2020 8:48 am
 
Forum: PokerTracker 4
Topic: Changing color name in the HUD note window!
Replies: 7
Views: 1001

Re: New user

You should have an email with your registration code (check your junk folders) but you can also see your codes on this website via My Account > Registration Codes.

You do not need to download a new version of PT4 - just enter your license code on the trial screen.
by WhiteRider
Sun Jul 26, 2020 8:47 am
 
Forum: PokerTracker 4
Topic: New user
Replies: 1
Views: 55

Re: cyclone problems

Please open a Support Ticket and report your problem so that we can check your logs and hand history files to see what is wrong.
by WhiteRider
Sun Jul 26, 2020 3:50 am
 
Forum: PokerTracker 4
Topic: cyclone problems
Replies: 1
Views: 84

Re: Error Importing Hands

Those hands import for me in v4.15.22, so please update if you haven't already. PT4 Download Page

If you still have a problem please attach the full original hand history file to a Support Ticket so that we can investigate further.
by WhiteRider
Sun Jul 26, 2020 3:49 am
 
Forum: PokerTracker 4
Topic: Error Importing Hands
Replies: 2
Views: 96
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