Ok thank you!

Hi Hippo,

Sorry for the long delay on this.

Just getting back to this now, and still experiencing the issue. Is the private version of PT4 still untested and requiring testing for the 500HUzoom pool on Pokerstars?

Hi Hippo/Rob,

I don't think I'm following. Do you mean the pre-release version of PT4 already has this issue fixed, and that I need to open a support ticket in order to use it?

Also, I tried a PC restart and the same issue occurred, HUD working everywhere else bar the NL500HU game. Weird.

Hi, I've ran into a strange issue. My HUD is not working at specifically NL500HU on Pokerstars (the Delta Bootis pool). It works at NL500 6max, NL1k 6max, NL1k HU and NL200HU. https://i.gyazo.com/2afdfbc4f37f4c712c7dadfbb20b525f.png ^ When I was playing, all of my active tables had active HUD profil...

Done

Hi, Some of my HUD stats will not display in a popup when I am viewing a HH from a site other than Pokerstars. I recently started playing another site which tracks HH, and I've merged my aliases so that they both track under the same ID. When I go into the HH, my main HUD island works as intended, a...

Right you are, updated and now working as intended. Thank you!

Hi, Please see below two hands from PartyPoker. These hands fail to import into my PT4. I believe this is because they were run twice after going all in (all other hands from the session imported without error). Due to the error only occurring (as far as I know) with some all-ins, reported results c...

Hand details -> Player Position -> Preflop -> Drop down for "Position of" is empty. Reinstalled 4.15.17 (couldn't find 4.15.18 download link) and the drop down is full again.

Please can you advise on the 4.15.18 download link?

Thank you!