WhiteRider wrote:That is a messge number not a ticket number and we can't access it from that. We need to know the ticket number that you should see at the top of the page.

Ticket #510781

previous ticket was auto closed

WhiteRider wrote:I do not see a support ticket from your account, but if you post your ticket number here we can check for you.

i have sent it again

You have successfully updated this ticket with message ID #1363385

any updates?

lease enable logging (Configure > Options) and restart PT4. Reproduce the problem then go to File > Open User Data Folder in the PT4 menu. In the window that opens go to the Logs folder and compress all of the files there (not the Archive folder, just the files). Attach the zipped files to a Suppor...

Hi i have recently installed NC (correctly i hope)
i select to open from PT4 and it loads up for about 30 seconds and then just disappears.
Running latest version of PT4 on windows 10.

any idea's anyone
Regards

actually it's not fixed. cannot find the 1st file. in services it say's postgresql is disabled and option to restart is not highlighted i am able to click into the option for automactic and then it let's me start it again but i am having to keep doing this every few times i start PT4. sorry for the ...

that seems to have done the trick

thankyou kind sir

using postgres 9.3 btw

hi, im running windows 10 and getting the following error- Unable to login to database (postgres). Reason: could not connect to server: Connection refused (0x0000274D/10061) Is the server running on host "???" and accepting TCP/IP connections on port 5432? i have looked on the search, any ...

hi i'm using windows 10
playing cash and the HUD is in the wrong places for players on ipoker
I've looked for the info and cannot find it, i think i got it configured correctly.