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Re: Not Importing hands at Americas Card Room While playing

Hello,

Since the support is ignoring my ticket, ill offer $250 to anyone that can teamviewer/skype in and help me get this to work . If its done today. The faster the better. PT4 doesnt seem to get the hands while im playing.

Thanks
by grinder10
Sat Jan 23, 2021 1:09 am
 
Forum: PokerTracker 4
Topic: Not Importing hands at Americas Card Room While playing
Replies: 54
Views: 8306

Re: Not Importing hands at Americas Card Room While playing

I've turned UAC off to lowest level, Ive tried re-installing both ACR and PT4 (its obv running as admin). Ive tried to change HH paths, nothing seems to be working, its so wierd, I have the same settings on my old comp but it works smooth as butter there. Would appriciate any ideas, made a ticket an...
by grinder10
Fri Jan 22, 2021 3:52 pm
 
Forum: PokerTracker 4
Topic: Not Importing hands at Americas Card Room While playing
Replies: 54
Views: 8306

Re: Not Importing hands at Americas Card Room While playing

It should be set up correctly, Ive already made a ticket, Ive attached the log files and some screenshots to the ticket now.
Could it be something with WIN 10 Uac? or Winodows defender blocking PT4's ability to pick the hands from the ACR HH folder?

Thanks for the response.
by grinder10
Fri Jan 22, 2021 7:55 am
 
Forum: PokerTracker 4
Topic: Not Importing hands at Americas Card Room While playing
Replies: 54
Views: 8306

Re: Not Importing hands at Americas Card Room While playing

Hi, Not working for me neither, I just got a new setup. It still works on the old setup (without updating.) but doesnt work on my new one. I dont get any error reports in the error tabs. its just not finding the hands while playing. I tried downloading the update ( V .28 ) still same problem. There ...
by grinder10
Fri Jan 22, 2021 1:39 am
 
Forum: PokerTracker 4
Topic: Not Importing hands at Americas Card Room While playing
Replies: 54
Views: 8306

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