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Re: Problem with NoteCaddy

If you're experiencing this or any unexpected behavior with NC please make sure you have 'automatically submit error reports' selected in settings.

auto_error_reports.png


apologies for the inconvenience
by SretiCentV
Tue Apr 04, 2023 7:35 am
 
Forum: NoteCaddy
Topic: Problem with NoteCaddy
Replies: 46
Views: 77533

Re: issue: auto activate

Your support ticket has now been answered I believe
by SretiCentV
Tue Jul 06, 2021 12:22 am
 
Forum: NoteCaddy
Topic: issue: auto activate
Replies: 6
Views: 2282

Re: Notecaddy stopped working

A new version was published on Monday, June 28th
by SretiCentV
Tue Jul 06, 2021 12:03 am
 
Forum: NoteCaddy
Topic: Notecaddy stopped working
Replies: 24
Views: 6422

Re: Notecaddy stopped working

Sorry for the delay. I have been able to replicate the issue and have been testing a fix. I will upload a new build this weekend
by SretiCentV
Sat Jun 26, 2021 3:58 am
 
Forum: NoteCaddy
Topic: Notecaddy stopped working
Replies: 24
Views: 6422

Re: EDGE Huds Error

My apologies for the inconvenience. There was another release just now that may have resolved this. If not please, create a support ticket with logs so that they can be analyzed and the root cause of this issue can be remedied. Logs are located in C:\Users\{WINDOWS_LOGIN}\AppData\Local\PokerTracker ...
by SretiCentV
Mon Jun 21, 2021 9:17 am
 
Forum: NoteCaddy
Topic: EDGE Huds Error
Replies: 7
Views: 2818

Re: Please add the ability to roll back apps to prior versio

Sorry about the recent bad version. Unfortunately it is not that simple to allow specific versions since there are often times changes in how NC and PT4 communicate which would cause older versions to stop working. We recently streamlined the pre-release testing for the Hm3 version of NC (~98% same ...
by SretiCentV
Mon Jun 07, 2021 2:34 pm
 
Forum: NoteCaddy
Topic: Please add the ability to roll back apps to prior versions
Replies: 1
Views: 1388

Re: issue: auto activate

I'm not sure why it would re-active itself but if you submit a support ticket, I can remove it so it doesn't auto activate.
by SretiCentV
Mon Jun 07, 2021 2:31 pm
 
Forum: NoteCaddy
Topic: issue: auto activate
Replies: 6
Views: 2282

Re: NoteCaddy SparkGraph doesn't show up in the HUD popup

Sorry for the very delayed response. This issue should be fixed by now. Please let me know if you are still experiencing any troubles with this.
by SretiCentV
Tue May 12, 2020 8:56 am
 
Forum: NoteCaddy
Topic: NoteCaddy SparkGraph doesn't show up in the HUD popup
Replies: 2
Views: 3781

Re: Cannot see notes

You're not saying what it is that you want or hope to see. You're not saying what the problem is with what appears in NC.PlayerOverview. It's very difficult to try and respond constructively to your posts but if you try and add a little substance to them I will try my best.
by SretiCentV
Tue May 12, 2020 8:54 am
 
Forum: NoteCaddy
Topic: Cannot see notes
Replies: 14
Views: 4501

Re: Notecaddy graphic did not show in hud popup

Even if you picked only the default definitions, you can still add the NC.PlayerOverview stat to your HUD. Any NC definition/stat can be added to your popups via the PT4 HUD editor and the result for any of NC definition can be viewed in NC for a single player or in aggregate. For a single player it...
by SretiCentV
Tue May 12, 2020 8:51 am
 
Forum: NoteCaddy
Topic: Notecaddy graphic did not show in hud popup
Replies: 10
Views: 4947
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