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Re: pointless trial

Then you must be the only company that has a need to "protect the integrity of our software", as you are the only hud company i have found that goes out of there way to spoil there product like this. It also seems like a poor way to "protect" anything as im pretty sure i could r...
by StevenM
Tue Mar 24, 2015 3:19 pm
 
Forum: PokerTracker 4
Topic: pointless trial
Replies: 5
Views: 3945

Re: HUD not showing at 16nl Zoom tables

I have tried everything a few times again with the same result. I just opened 4 Zoom tables at the same time - 1 each at 5NL, 10NL, 16NL and 25NL. The other 3 limits' HUD worked perfectly fine, but the 16NL wouldn't display. At this time our research shows that the issue which we initially discover...
by StevenM
Thu Feb 19, 2015 2:07 pm
 
Forum: PokerTracker 4
Topic: HUD not showing at 16nl Zoom tables
Replies: 17
Views: 4242

Re: PKR+HM+PT

Hi, why work HM for PKR and not PT. Before u say u respect the terms of PKR. But now the same company have 2 products and 1 disrespect and one respect the terms. Makes no sense. I am not a native speaker, but i habe u understand what i mean. Whats the diifernt between HM and PT when they are the sa...
by StevenM
Mon Feb 16, 2015 12:42 pm
 
Forum: PokerTracker 4
Topic: PKR+HM+PT
Replies: 4
Views: 2013

Re: Betcoin Winning Skin HUD not working

There has been no change - I believe that this is caused by a difference in the Betcoin skin from normal WPN skins, but we're looking into this and we'll update further when we have more information. We have updated the Winning Poker Network guide to reflect the user-name issues in a " Network...
by StevenM
Wed Feb 11, 2015 3:08 pm
 
Forum: PokerTracker 4
Topic: Betcoin Winning Skin HUD not working
Replies: 11
Views: 4534

Re: ATTN PokerStars Players: Known Stability Issues

OFFICIAL POKERSTARS ZOOM SUPPORT UPDATE: We are happy to report that The Zoom HUD at the 25NL AND 16NL stakes is now working as of Monday January 26th, we have confirmed this with PokerStars. Please restart your computer for the changes to take effect if issues continue to linger for you. The proble...
by StevenM
Mon Jan 26, 2015 1:00 pm
 
Forum: PokerTracker 4
Topic: ATTN PokerStars Players: Known Stability Issues
Replies: 6
Views: 3527

Re: ATTN PokerStars Players: Known Stability Issues

OFFICIAL POKERSTARS ZOOM SUPPORT UPDATE: We are happy to report that The Zoom HUD at the 25NL stakes is now working as of Friday January 23rd. Please restart your computer for the changes to take effect. We can also report that the problem remains for Zoom 16NL, users of the Zoom HUD at 16NL may exp...
by StevenM
Fri Jan 23, 2015 2:13 pm
 
Forum: PokerTracker 4
Topic: ATTN PokerStars Players: Known Stability Issues
Replies: 6
Views: 3527

ATTN PokerStars Players: Known Stability Issues

Last Week PokerStars released a new client update, unfortunately this update contained many changes to PokerStars that the PokerTracker developers at did not expect. Our team pushed a Zoom compatibility update to all PokerTracker 4 users, however this patch only solved part of the problem. We have b...
by StevenM
Thu Jan 22, 2015 10:00 pm
 
Forum: PokerTracker 4
Topic: ATTN PokerStars Players: Known Stability Issues
Replies: 6
Views: 3527

Re: Problem with Zoom HUD on PokerStars !!!

luis111angel wrote:Of course PokerStars not running when i restart PT4.

Have to say, that the problem is only on NL25 SH Zoom ... 10nl Zoom is perfect the HUDs , 50nl Zoom seems fine too

why only 25nl zoom ????



Please restart your computer and report back to us if this is still occurring.
by StevenM
Sat Jan 17, 2015 12:13 pm
 
Forum: PokerTracker 4
Topic: Problem with Zoom HUD on PokerStars !!!
Replies: 44
Views: 9146

Re: Problem with Zoom HUD on PokerStars !!!

ATTENTION POKERSTARS ZOOM USERS: A new update for PokerStars ZOOM compatibility and improved stability has just been pushed out to all PokerTracker 4 users. If you are currently using PokerTracker 4 while playing on ZOOM tables we advise taking these steps: ⋅ Quit the PokerStars and Poker...
by StevenM
Sat Jan 17, 2015 10:47 am
 
Forum: PokerTracker 4
Topic: Problem with Zoom HUD on PokerStars !!!
Replies: 44
Views: 9146

Re: WHY AM I MOVING TO HOLDEM MANAGER...

sheshbeshon - perhaps my explanation can help The issue is open for 3 month now. If we were able to solve the issue faster, we certainly would have. 3 months is a long time, we agree, but it is a long time because we are still working on solving this issue. If a major issue takes us 3 months to fix,...
by StevenM
Wed Nov 12, 2014 9:33 pm
 
Forum: PokerTracker 4
Topic: WHY AM I MOVING TO HOLDEM MANAGER...
Replies: 3
Views: 1346
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