Hello, I have noticed you have open a support ticket about this issue. Thank you for that and I will talk to you about this using that ticket. Im currently trying to replicate this issue using the information you and a couple other users have submited. Unfortunatly Im one of those who have not been ...

Had the same problem with note caddy for several months now. After few hands the message was pop up and i had to re enable note caddy. Yesterday i removed only the note caddy badges from my hud and everything was ok (8 hour tournament session). Can anyone else try this and confirmed that this is th...

Hello, Notecaddy uses the active database in Pokertracker to work on. if you change database in Pokertracker it will also change the database in Notecaddy. Notecaddy notes are saved to database. If you switch database in Pokertracker the notes will still be there when you load up the same database. ...

Hello, Yes that is possible and it is the way it shows in the NCE packs for pre flop notes and many others. If you want to create a new definition and have the resulting note show the card range you have to input "$cardrange" in the "Expression" Field for the note. Have a look he...

Hello, PartyPoker has been taking a stance on HUDs in recent years. Most of the PartyPoker rooms that still allow HUDs also have imposed some restrictions on them. This changes from site to site and it is suggested to question the specific site for the updated rules. About the composite definitions:...

Hello, Notecaddy takes a while to master but it is a great tool to help analyze our opponents. After a while using it you will develop some habits to make the most out of it. At the moment Notecaddy for PT4 is still in beta version. The version you are using is the full version and you can keep usin...

Hello, Im sorry you are still running into this issue. Most of the users affected reported it was fixed for them. Since you still have this issue try the following: - Close PT4. - Go to C:\Users\User\AppData\Local\PokerTracker 4\Apps and move the Tm90ZUNhZGR5 folder to your desktop as a backup. - Re...

Hello, Its true sometimes the example is done in HM2. NC as an app is mostly identical in both versions, the steps required to do are identical as well. Even when changing the active HUD and we have to use PT4, the concept is the same. HUD icon or the HUD profiles option. Let me know if you get stuc...

Hello, It does not necessarilly run its own HUD. We can add Notecaddy stats/notes to any HUD we have already have. Let me put this into some topics: - Nevermind the Notecaddy trial tab. IF in your HUD you still have it, remove it. You will be using Notecaddy full. - To be able to add notes to your H...

Hello, There is an update for Notecaddy adressing this issue. Please make sure to update both PT4 and NC to latest versions. PT4v4.17.5 ; NCv.2.9.9039.0 Do reset and recreate notes for your database at the end of updating and restart PT4 before start playing. Please let us know if the issue persists...