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Re: cant open pt4

Did you stop the PostgreSQL service (Start --> Programs --> PostgreSQL --> Stop Services) before starting the defrag and registry clean? Try rebooting your computer then go to "C:/Program Files/PostgreSQL/x.y/data" and if you see a "postmaster.pid" file there, delete it (not &quo...
by Flag_Hippo
Sat Jul 11, 2015 7:34 am
 
Forum: PokerTracker 4
Topic: cant open pt4
Replies: 9
Views: 931

Re: PT4 doesnt see my PLO update

You purchased a separate code rather than an upgrade so please report this via our support system and we can resolve this for you.
by Flag_Hippo
Sat Jul 11, 2015 5:50 am
 
Forum: PokerTracker 4
Topic: PT4 doesnt see my PLO update
Replies: 1
Views: 158

Re: PT4 on Mac for wsop

To get PokerTracker 4 configured on WSOP/888 please follow this guide to make sure that you have everything setup correctly.
by Flag_Hippo
Sun Jun 21, 2015 5:40 pm
 
Forum: PT4 for Mac OS X
Topic: PT4 on Mac for wsop
Replies: 1
Views: 252

Re: Import Hands doesn`t work right

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file. You can find that file by clicking "File --> Show User Data Folder" in the main PokerTracker 4 window - the file we need is t...
by Flag_Hippo
Sun Jun 21, 2015 1:01 pm
 
Forum: PokerTracker 4
Topic: Import Hands doesn`t work right
Replies: 1
Views: 188

Re: Tiger Gaming

Tiger Gaming is a part of the Chico Poker Network and this network is not supported by PokerTracker 4.
by Flag_Hippo
Sun Jun 21, 2015 1:01 pm
 
Forum: PokerTracker 4
Topic: Tiger Gaming
Replies: 6
Views: 694

Re: williamhill hud

First check that the option to save hand histories in the William Hill poker client is enabled. Settings -> System -> [x] Store Hand History Locally If this was disabled play at least one hand without PokerTracker 4 so the hand history folder gets created on your computer. If you cannot see your C:\...
by Flag_Hippo
Sun Jun 21, 2015 12:59 pm
 
Forum: PokerTracker 4
Topic: williamhill hud
Replies: 5
Views: 2499

Re: Unopened pot filter & Removing play money stats

For that you would want to use the following filter:

More Filters -> Actions and Opportunities -> Preflop -> Preflop Opportunities -> Opportunity to Open the Pot
by Flag_Hippo
Sun Jun 21, 2015 7:01 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Unopened pot filter & Removing play money stats
Replies: 6
Views: 2400

Re: YouTube Authentication Error Video Upload WTF?

If you have not already done so click the blue "Configure my YouTube Account" link to enter your Youtube username and password. If the error persists then you can upload your videos via the "Upload" link directly on their website.
by Flag_Hippo
Sun Jun 21, 2015 5:37 am
 
Forum: PokerTracker 4
Topic: YouTube Authentication Error Video Upload WTF?
Replies: 10
Views: 1374

Re: Imported Hands vs Database Hands Count Discrepancy

Thanks for the update.
by Flag_Hippo
Sun Jun 21, 2015 5:27 am
 
Forum: PokerTracker 4
Topic: Imported Hands vs Database Hands Count Discrepancy
Replies: 4
Views: 171

Re: Imported Hands vs Database Hands Count Discrepancy

Exactly how are you importing these hands? Are these old hands or hands you are playing on a daily basis? What site(s) are they from? Cash game data and tournament data are separated so if you have played both gametypes then these will be separated in PokerTracker 4 via the $ and T tabs. If you play...
by Flag_Hippo
Sat Jun 20, 2015 1:56 pm
 
Forum: PokerTracker 4
Topic: Imported Hands vs Database Hands Count Discrepancy
Replies: 4
Views: 171
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