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Re: first time user no hud at all

Which site is this for? Pokerstars for example permits importing 30 observed hands which leads some to believe auto importing is working when in reality it is not. Besides installing the poker site software in English about the only two things which would need to be done are 1) enable the "save...
by the other mike
Wed Oct 21, 2009 6:46 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: first time user no hud at all
Replies: 4
Views: 631

Re: Grey box cloud over table

Would you see this for submitting a ticket: http://www.pokertracker.com/forums/viewtopic.php?f=45&t=20464 Enable logging and go through the steps which initiate/remove the gray box and return both log files. A screenshot or two may also help. In the ticket please include details such as the gray...
by the other mike
Wed Oct 21, 2009 6:38 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: Grey box cloud over table
Replies: 2
Views: 465

Re: Manually Importing Hand Histories

Hi -

I've responded to your support ticket.

Mike
by the other mike
Sat Oct 17, 2009 6:14 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: Manually Importing Hand Histories
Replies: 5
Views: 787

Re: PT3 not tracking Cake hands properly?

Hi Al - I'm not familiar with what the skin might be displaying so although this sounds like a 'lifetime' total, is it likely the "My Day Starts At" on the "Settings" button could be causing the discrepancy? You haven't aliased another screen name to this one or have a filter set...
by the other mike
Wed Oct 14, 2009 8:10 pm
 
Forum: General [Read Only]
Topic: PT3 not tracking Cake hands properly?
Replies: 1
Views: 483

Re: Lost because nothings working

Hi - It sounds as if your configuration isn't quite complete - you can use this guide to for the steps: http://www.pokertracker.com/products/PT3/docs/?doc=ftpconf . Once that's correct you'll start seeing your own hands imported and stats on all of your opponents. What the configuration boils to is ...
by the other mike
Wed Oct 14, 2009 7:43 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: Lost because nothings working
Replies: 4
Views: 754

Re: PT3 No longer running real time

Sites which use a database file for hand histories can develop other problems over time so it is best to get in the habit of routinely "clearing" the file. To do so see the steps in the Microgaming guide ("Before Auto Importing"): http://www.pokertracker.com/products/PT3/docs/?do...
by the other mike
Sat Oct 03, 2009 6:54 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: PT3 No longer running real time
Replies: 7
Views: 868

Re: HUD Set up for HU SNGs

After clicking "Holdem Tournament Player Statistics" on the "Sections" tab, click the "Columns" tab and "amt_bb_won" - note in the right-hand window how "holdem_hand_player_statistics.amt_won" is now " tourney_ holdem_hand..." (if you switc...
by the other mike
Sat Sep 26, 2009 6:27 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: HUD Set up for HU SNGs
Replies: 14
Views: 4483

Re: hand list

Hi - I'm not sure I follow - you click/apply a filter then do not see the filtered hands listed on the "Hands" tab? The upper window of the "Hands" tab is a summary (grouping all like hands together to show their collective stats) and the lower window gives you access to the indi...
by the other mike
Sat Sep 26, 2009 6:10 pm
 
Forum: General [Read Only]
Topic: hand list
Replies: 3
Views: 566

Re: PokerTracker3 dont dont show tournament hands..

When you say "two tournaments" do you mean you imported two tournaments or played two tournaments? Might you have imported only one of them so that's all you see in PokerTracker3? You can try clicking the "Clear" button then "Refresh" and see if both are there. If you s...
by the other mike
Sat Sep 26, 2009 5:32 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: pt3 dont dont show tournament hands..
Replies: 9
Views: 1065

Re: HUD Set up for HU SNGs

1. Click "Configure -> Stats" and choose "Holdem Tournament Player Statistics" before creating the stats; 2. After creating them click "Database -> Housekeeping", select your database and with at least the "Update Cache" box checked click "Begin" and...
by the other mike
Sat Sep 26, 2009 5:25 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: HUD Set up for HU SNGs
Replies: 14
Views: 4483
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