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Re: HUD no longer displays total hands, only oppnts shown hands

Unless you have another database which is no longer selected in the "Read From Databases" window on the "Hud Options" tab ("Configure -> Configure HUD") it sounds like you might have a problem with the database. You can use the steps here to log while playing and submit...
by the other mike
Wed Sep 23, 2009 8:04 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: HUD no longer displays total hands, only oppnts shown hands
Replies: 1
Views: 446

Re: No history

PokerTracker3 doesn't do anything except move the files so if they were there, they should still be somewhere on your computer. Is it possible you perhaps didn't have any files older than 4+ days? That is, you didn't enable the "Save my hands" in the Full Tilt cashier window until just a f...
by the other mike
Wed Sep 23, 2009 6:33 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: No history
Replies: 1
Views: 452

Re: auto-rate issue & question

I don't use auto-rating and don't see its images in that directory but generally if you get the pixel dimensions, color depth, note any transparency attributes, etc., I' ve usually found that in general substituting one image for another works fine. But there have been a couple times with other tool...
by the other mike
Wed Sep 09, 2009 7:41 pm
 
Forum: General [Read Only]
Topic: auto-rate issue & question
Replies: 8
Views: 1168

Re: HUD "NA" Question

I do not believe there is that kind of granularity for "NA" but you can use a pale/soft color on "Color Range" tab of "Stats" tab ("Configure -> Configure HUD") such that under-sampled stats will more or less blend in with the background. Or a single color to ...
by the other mike
Wed Sep 02, 2009 7:29 pm
 
Forum: General [Read Only]
Topic: HUD "NA" Question
Replies: 6
Views: 775

Re: My hud is not updating.

On "Hud Options" tab ("Configure -> Configure HUD") are you using a "Minimum Hands Required" value which prevents it from updating? Or a "Refresh rate" value with the same effect? If not please see this about submitting a ticket (specifically "Pokertracke...
by the other mike
Wed Sep 02, 2009 7:15 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: My hud is not updating.
Replies: 2
Views: 696

Re: How to change the HUD appearance

From that link look at #3 under "Configuring the Stats tab": http://www.pokertracker.com/products/PT3/docs/?doc=advhud ; that will show you how to change the dimensions of a HUD panel using "new line", adding/removing stats from an existing line, etc. To use separate HUD panels y...
by the other mike
Sat Aug 22, 2009 7:01 pm
 
Forum: General [Read Only]
Topic: How to change the HUD appearance
Replies: 4
Views: 913

Re: microgamin import slow

The Norton problem is generally that it prevents PokerTracker3 and/or PostgreSQL from functioning at all which doesn't quite sound like your situation. Unless you've had this problem from the very start you may need to clear the Microgaming hand database file(s): http://www.pokertracker.com/products...
by the other mike
Sat Aug 22, 2009 6:50 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: microgamin import slow
Replies: 1
Views: 421

Re: Configure PostgreSQL Database(Not Responding)

Hi -

I answered your ticket (#67208) a little while ago so we'll resolve it through the ticket system ok?

Mike
by the other mike
Thu Aug 20, 2009 7:32 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: Configure PostgreSQL Database(Not Responding)
Replies: 2
Views: 564

Re: Exporting the USD hands

Unless your database is small (fewer than 200-300k hands for example) it would be a good idea to back it up first - click "Start -> All Programs -> PostgreSQL 8.x -> Start Service" then follow the steps here (the "backup" steps only): Using PGAdmin to backup Then for the export/i...
by the other mike
Tue Aug 18, 2009 8:56 pm
 
Forum: General [Read Only]
Topic: Exporting the USD hands
Replies: 1
Views: 482

Re: No HUD in FullTilt Matrix Tourneys

Hi - Have you upgraded your version of PokerTracker3 recently? It's possible the upgrade didn't complete successfully so would you click and download this: http://www.pokertracker.com/products/PT3/download.php?file=PT-Install-v3.00.5.2.exe Reboot your computer, then run the upgrade install. If this ...
by the other mike
Tue Aug 18, 2009 8:00 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: No HUD in FullTilt Matrix Tourneys
Replies: 3
Views: 592
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