It looks as like the table window is wider than PokerTracker 4 expects it to be based on its height. You should be able to work around this by changing a configuration setting in the PokerTracker.cfg file which you can change as follows: 1. Start PokerTracker 4. 2. Select "File > Open User Data...

Please open a Support Ticket and report your problem so that we can check your log files and see what is going on.

We cannot duplicate this trouble and have not heard back from the OP. Check that you're starting both PokerTracker 4 and PokerStars with Windows administrative privileges since a PokerStars update might have undone that. Do you recall any other poker or non-poker programs/utilities recently that hav...

That error means you have statistics which use additional tables which need to be added to the database outside of PokerTracker 4. You will need to contact support@propokerhuds.com to find out what you need to do to your database for those stats to work. In the meantime you can also turn off your Pr...

Apologies I phrased that incorrectly. You lost 25BB in the hand and since PokerTracker 4 does not calculate your adjusted all in equity in this situation your "All-In Adj BB" for this hand is also -25BB. Your net adjusted BB for the hand is the difference between the actual result and the ...

You did not lose "25evbb". Your actual loss in the hand was 25BB and the Net Adjusted Loss is also 25BB for a net of change of zero to your adjusted winnings.

Make sure you have the option to "Filter On Active Player" enabled so you do not see hands from other players perspectives in the report.

There is a known issue with that particular table so please open a Support Ticket quoting reference #6196 so you can be automatically notified when a fix is available.

If you want to be automatically notified when that fix is available please open a Support Ticket.

The PokerTracker license always grants simultaneous use on two different machines and you always get to pick which two, even if it's not the same two you started with so you can go ahead and use your PokerTracker 4 code on your old PC. To transfer your PokerTracker 4 data from one computer to anothe...