Locate and delete the postmaster.pid file if it is present (not "postmaster.opts" which may be there too). You can find that file in C:\Program Files\PostgreSQL\9.3\data\ although you may have a different PostgreSQL version (e.g. 8.4, 9.0) or have it installed in C:\Program Files (x86). On...

1) I will forward your comments to the development team however we do not, as company policy, give out detailed plans as to which functionality we are going to be designing and including next beyond what specific bugs may be fixed in the next release. If/when that functionality is added you will be ...

If you have Holdem Manager 2 installed then PokerTracker 4 can import a Holdem Manager 2 database, including database notes, via 'Tools > Setup Assistant > Convert Holdem Manager Database' however if you are on a Mac there is no Mac version of Holdem Manager 2 so you wouldn't be able to do that on y...

Aliases are transferred via database backup/restore but it's not currently possible to export/import them from one database to another.

Unfortunately WPN do not provide tournament summary information, and until they do there are no results for PokerTracker 4 to import. For single table tournaments we can usually infer the prizes from the tournament structure and buy-ins, but that isn't possible for multi table tournaments. For any t...

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file and that will help us figure out what's going on here. You can access the log file by clicking 'File --> Show User Data Folder' in the m...

If PokerTracker 4 is still installed on the first computer you can transfer your poker data by following this guide.

For that try this filter.

You are not using the filter I suggested - you need to NOT the two pair filter.

Try this filter instead: