Unfortunately the problem after Ignition disconnects is a known issue at the moment. What we're seeing is that hands continue to be generated but the Hud no longer updates. The development team are working to resolve this now.
This is an alternative that will work for any number between 1 and 4 digits: tourney_hand_histories.id_hand = tourney_hand_player_statistics.id_hand and tourney_hand_histories.history SIMILAR TO '%\(\d{1,4} in chips\) is sitting%' \d is any digit, but you could use _ for any single character too. No...
I suspect that your problem lies in this part: cash_hand_player_statistics.amt_p_raise_made BETWEEN 2.21 AND 2.7 * cash_limit.amt_bb That is probably not giving you what you expect. I think it will be doing this: cash_hand_player_statistics.amt_p_raise_made BETWEEN 2.21 AND (2.7 * cash_limit.amt_bb)...
Please enable logging (Configure > Options) and restart PT4. Play a few hands at a single table and take a screenshot of the table window. When you sit out create a Support Bundle and attach it to a Support Ticket with your screenshot and the hand history file from the session so that we can see wha...
Apologies - I somehow overlooked that you said Snap tables.
Unfortunately on macOS it is not possible to support the Hud at Snap tables. macOS prevents the techniques required to retrieve the player data needed at the start of each hand.
Please make sure that you have the 888 software running in English, otherwise there may be a mismatch between the table name in the hand history files and that in the table window title. That would mean that the Hud could not match the two together and would not be able to attach to the table. You m...
That all looks good, but I believe it is possible to face a turn cbet if the player raised the flop cbet, was re-raised and called. That would also continue the other player's aggression as they were the final aggressor on the flop, so would still allow a continuation bet on the turn. Therefore you ...