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Re: Freezing during bulk import

I'm working on resolving a lot of these import issues. The next release should work much better.
by Josh
Fri Jan 25, 2008 2:36 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: Freezing during bulk import
Replies: 9
Views: 1706

Re: Hours Played, BB/Hour and $/Hour are wrong

Are those numbers right 31 vs 232? What screen in PT3 are you looking at?
by Josh
Fri Jan 25, 2008 1:08 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: Hours Played, BB/Hour and $/Hour are wrong
Replies: 6
Views: 1240

Re: Clustering takes a lot of time!

Yeah, clustering will take less time than the first, but it still takes a while. It's recommended that you only cluster every 50k-100k hands.
by Josh
Fri Jan 25, 2008 1:04 pm
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: Clustering takes a lot of time!
Replies: 1
Views: 592

Re: Running PT3 with remote PostGreSQL DB

If PT3 asks if you want it to install PostgreSQL, say "No." You should then be presented with a window that looks like this:

[imgvrw]http://www.pokertracker3.com/templates/products/PT3/docs/images/install_screen_4.png[/imgvrw]
by Josh
Fri Jan 25, 2008 12:22 pm
 
Forum: PostgreSQL [Read Only]
Topic: Running PT3 with remote PostGreSQL DB
Replies: 6
Views: 2061

Re: Administrative Privleges Problem

Are you running Vista? If so, right-click the icon used to launch PT3, choose Properties, then go to the Shortcut tab. Click on "Advanced..." and check "Run as administrator". Save you changes and start PT3 again.
by Josh
Fri Jan 25, 2008 11:23 am
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: Administrative Privleges Problem
Replies: 13
Views: 2239

Re: Post SQL version wont install

Try downloading again.
by Josh
Fri Jan 25, 2008 10:27 am
 
Forum: PostgreSQL [Read Only]
Topic: Post SQL version wont install
Replies: 1
Views: 1156

Re: hey having trouble with getting started

It's likely that you are entering incorrect information (user name/password?). Please check the PokerTracker.log file and see what the last few lines say.
by Josh
Fri Jan 25, 2008 10:26 am
 
Forum: PostgreSQL [Read Only]
Topic: hey having trouble with getting started
Replies: 18
Views: 4407

Re: pokertracker startup bug/import errors

Please attach one of the files it is crashing on to a support ticket.
by Josh
Fri Jan 25, 2008 10:25 am
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: pokertracker startup bug/import errors
Replies: 1
Views: 1216

Re: Deactivating auto import disables Site Configuration buttons

Try checking the "Show Hidden" option next to the site list.
by Josh
Fri Jan 25, 2008 10:24 am
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: Deactivating auto import disables Site Configuration buttons
Replies: 1
Views: 1166

Re: SNG: Crash!

The summaries need to be imported for place and winning information.

If this happens again, please attach the PokerTracker.log file to a support ticket.
by Josh
Fri Jan 25, 2008 10:23 am
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: SNG: Crash!
Replies: 3
Views: 844
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