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Re: Purge Observed

Check some of the session hands where you are supposed to be an observer (not in the hand at all). Is your name listed in the hand history? Are there stats for you in that hand, even if it says you won/lost nothing? That's the only thing I can think of unless part of your database is corrupted.
by ptrack mike
Tue Nov 09, 2010 5:10 pm
 
Forum: PTS Support
Topic: Purge Observed
Replies: 7
Views: 1405

Re: Error encountered while trying to retreive graph definit

Is that all it says? Are you using a PostgreSQL database? If so what version of PostgreSQL is it?
by ptrack mike
Sun Nov 07, 2010 6:57 am
 
Forum: PTS Support
Topic: Error encountered while trying to retreive graph definition
Replies: 4
Views: 1446

Re: Ticket

I just answered your ticket. Please respond to the ticket, not here.
by ptrack mike
Tue Nov 02, 2010 4:18 pm
 
Forum: PTS Support
Topic: Ticket
Replies: 1
Views: 739

Re: Weird Error Message

Did you reinstall PostgreSQL or install any program (like PT3) that uses a PostgreSQL database? That's the only thing I can think of that might cause this to just start happening. At this point you should probably reinstall PostgreSQL. See the 4th post in this thread by ptrack pat: http://www.pokert...
by ptrack mike
Mon Nov 01, 2010 8:28 am
 
Forum: PTS Support
Topic: Weird Error Message
Replies: 18
Views: 7314

Re: Weird Error Message

I've never seen that error, but it has happened to a PT3 user: http://www.pokertracker.com/forums/viewtopic.php?f=17&t=21441 I'm assuming since previously you said you didn't change anything on you computer that you didn't reinstall PostgreSQL, but see if any of that thread applies to you and he...
by ptrack mike
Sat Oct 30, 2010 1:58 pm
 
Forum: PTS Support
Topic: Weird Error Message
Replies: 18
Views: 7314

Re: Weird Error Message

Click Start > Run... > services.msc. Then click OK. Find PostgreSQL Database Service(s) in the list and then right-click, Start.
by ptrack mike
Sat Oct 30, 2010 6:24 am
 
Forum: PTS Support
Topic: Weird Error Message
Replies: 18
Views: 7314

Re: Weird Error Message

As you can see the PostgreSQL database servers are not running and then need to be for that error to go away. Can you start them? If they don't start what does the error say?
by ptrack mike
Fri Oct 29, 2010 4:09 pm
 
Forum: PTS Support
Topic: Weird Error Message
Replies: 18
Views: 7314

Re: importing from mixed-games files and multi-table files

I can't speak for how PT3 handles mixed games, but PTS doesn't handle mixed games perfectly because when the PT2 programs were developed no online poker sites spread any kind of mixed game so PTS wasn't designed to handle them. The individual games should import fine, but the session might say Stud ...
by ptrack mike
Fri Oct 29, 2010 4:05 pm
 
Forum: PTS Support
Topic: importing from mixed-games files and multi-table files
Replies: 1
Views: 678

Re: Flop check opportunity

Moving this to PT3 forum...
by ptrack mike
Fri Oct 29, 2010 5:32 am
 
Forum: Custom Stats, Reports, and SQL [Read Only]
Topic: Flop check opportunity
Replies: 7
Views: 825

Re: General Info. tab Total Hands

To remove the hands where you did not play - use the menu, Utilities > Database Maintenance and Options. Click the Advanced Purge... button. On the advanced purge window check the Observed Hands Only box and make sure you select your player name under My Screen Name Is:. Then click Start Purge. Also...
by ptrack mike
Mon Oct 25, 2010 10:31 pm
 
Forum: PTS Support
Topic: General Info. tab Total Hands
Replies: 4
Views: 1089
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