There is currently no option to have a HUD group the same size regardless of the stat values and I don't know at this time if or when any change will be implemented in this area. Also you will not see stats for a player until they have a hand in your database.

We do not, as company policy, give out detailed plans as to which functionality we are going to be designing and including next beyond what specific bugs may be fixed in the next release. Your welcome to use other versions but I would not update to PostgreSQL v9.6 straight away since versions 9.4 &a...

You need to run PokerStars as Administrator for hotkeys to work when the HUD is active - see this guide.

You can tag hands by clicking on the tag icon next to the PT icon on the table. Note that on a Zoom Table you will have multiple hands in progress especially after selecting "Fast Fold" several times and if you use "Tag Hand In Progress" that hand will not necessarily be the next...

Please open a Support Ticket and report your problem so that we can investigate further.

PokerTracker 4 does not use screen scraping or OCR of any kind as it is very unreliable.

What you will need to do is reimport those hands into your new database. To manually import hand histories from your hard disk select "Get Hands From Disk" after clicking "Play Poker". Choose "Select Directory" to import all of the hands found in a folder, or "Sele...

Please open a Support Ticket and report your problem. Also please export your HUD profile containing that stat and attach that to your ticket as well.

Please open a Support Ticket and report your problem so that we can see what is going on.

There is a known issue with purging aliased players so if you would like to be automatically notified when an update is available for that you can open a Support Ticket quoting reference #4954. To restore that data reimporting those hands should work or you can restore a database backup if you have ...