I am currently trying to find the OPTIONS (gear) button on the Status Window - so I can turn off the grabbing of Zone hands. Since I worked out that the manual import is a lot more effective. See this guide: Guide: Zone Poker however please note that you do not currently have an active Ignition Han...
when PT4 tries to connect to the PostgreSQL Server, I get the error message "Unable to connect to the database. Please check the configuration." Please press/hold the "Alt/Option" key while starting PokerTracker 4 to enable logging, reproduce this issue and then attach the follo...
They should be alphabetical but if you are on macOS there is a known issue with that. Open a Support Ticket if you want to be notified when that's fixed.
You can edit the hand strengths in the expression according to what you want - this post lists all the id_x_hand_strength values for each hand combination.
If you haven't already done so uninstall and reinstall PokerStars as suggested in that message. If it's still not working after that please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue and then attach your support bu...
The ROI stat is included by default in 'Results -> Overview Report -> (By Description or By Buyin or By Tournament)' with the 'Advanced' tab selected. Or you can add the ROI stat to an existing report or a custom report.