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Re: Error with PokerTracker4 Stats

In that case please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User D...
by kraada
Fri Aug 26, 2016 1:52 pm
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Error with PokerTracker4 Stats
Replies: 11
Views: 1996

Re: Error with PokerTracker4 Stats

That shouldn't matter you should be able to configure this regardless of whether you're in the trial. The only HUD element that repositions itself automatically is the trial notification.
by kraada
Fri Aug 26, 2016 12:49 pm
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Error with PokerTracker4 Stats
Replies: 11
Views: 1996

Re: Error with PokerTracker4 Stats

Did you look at this section of the party configuration guide? Please double check things are configured properly there. If they are you can move the boxes and save the layout via ctrl+click and drag then PT Icon -> Save Layout. After you do that once on one table you should be all set.
by kraada
Fri Aug 26, 2016 12:25 pm
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Error with PokerTracker4 Stats
Replies: 11
Views: 1996

Re: Any suggestion about the performance issue?

For that kind of thing there really isn't much we can do.
by kraada
Fri Aug 26, 2016 8:55 am
 
Forum: PT4 for Mac OS X
Topic: Any suggestion about the performance issue?
Replies: 5
Views: 893

Re: Stat Fold to ROL vs limp with previous limpers

You'd need to build that as a custom stat. See this guide for the basics on custom statistics creation and this guide for a deeper walkthrough. The latter was written for PT3 but the techniques all apply to PT4, the interface is just slightly different.
by kraada
Fri Aug 26, 2016 8:54 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Stat Fold to ROL vs limp with previous limpers
Replies: 1
Views: 462

Re: Any manual , guide or something to begin with PT4 custom

See this guide for the basics on custom statistics creation and this guide for a deeper walkthrough. The latter was written for PT3 but the techniques all apply to PT4, the interface is just slightly different.
by kraada
Fri Aug 26, 2016 8:53 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Any manual , guide or something to begin with PT4 custom?
Replies: 3
Views: 651

Re: Automatic colors statistics

Live stack data cannot be mixed with historical data. If you want to build statistics based on a player's stack in a given hand in big blinds use tourney_hand_player_statistics.amt_p_effective_stack / tourney_blinds.amt_bb.
by kraada
Fri Aug 26, 2016 8:53 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Automatic colors statistics
Replies: 69
Views: 13914

Re: time between sessions

That value is not configurable at this time. Changing it to be so would be a large undertaking.
by kraada
Fri Aug 26, 2016 8:48 am
 
Forum: PT4 Feature Requests
Topic: time between sessions
Replies: 1
Views: 647

Re: Installing to a new computer

They're saved locally - if the machine can't be run at all and you can't get data from its hard drive then there's nothing we can do.
by kraada
Thu Aug 25, 2016 5:11 pm
 
Forum: PokerTracker 4
Topic: Installing to a new computer
Replies: 9
Views: 3419

Re: Bug on PT4 HUD (mac version) with Winamax room

This isn't a bug it's just how Winamax handles preferred seating. Winamax accepts only 4 preferred seat positions for all table sizes. Seat 1 = Top Seat 2 = Right Seat 3 = Bottom Seat 4 = Left For heads up tables, top and left will map to the top position and bottom and right will map to the bottom ...
by kraada
Thu Aug 25, 2016 3:56 pm
 
Forum: PokerTracker 4
Topic: Bug on PT4 HUD (mac version) with Winamax room
Replies: 1
Views: 387
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