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Re: Slow popups

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file. You can find that file by clicking "File --> Show User Data Folder" in the main PokerTracker 4 window - the file we need is t...
by Flag_Hippo
Sat Apr 04, 2015 5:56 am
 
Forum: PokerTracker 4
Topic: Slow popups
Replies: 2
Views: 330

Re: yosemite problem hud

With PokerTracker 4 open go to "Configure -> Options -> Enable Logging". This will require a restart of Pokertracker 4. Next start your Poker Site software and login then in PokerTracker 4 click "Play Poker -> Get Hands While Playing" and join a table or two and try playing for a...
by Flag_Hippo
Thu Jan 01, 2015 8:30 am
 
Forum: PT4 for Mac OS X
Topic: yosemite problem hud
Replies: 1
Views: 249

Re: filtering for only hands vs hero

You can use the following expression in My Reports to filter out observed (cash) hands.

cash_hand_player_statistics.id_hand in (SELECT chps.id_hand from cash_hand_player_statistics chps where flg_hero)

The filter can be edited if required for tournament hands.

- Rob
by Flag_Hippo
Thu Jan 01, 2015 6:41 am
 
Forum: PokerTracker 4
Topic: filtering for only hands vs hero
Replies: 1
Views: 201

Re: Database problem

In that case please send us a sample of hand history files and summary files from some tournaments where you are having this problem via our support system so we can investigate. By default PokerTracker 4 moves your processed hand histories and summaries to your \PokerTracker 4\Processed folder. Gui...
by Flag_Hippo
Sat Dec 20, 2014 7:26 pm
 
Forum: PokerTracker 4
Topic: Database problem
Replies: 19
Views: 2599

Re: Multiple issues possibly related with 2 table sng's on S

If you created a new HUD it would still be there if you rollback but you can export it as a backup. Using an older version will probably not resolve the issue you are describing though and if you wanted to play again I would recommend creating and playing on a new database in the meantime. If you wa...
by Flag_Hippo
Sat Dec 20, 2014 7:20 pm
 
Forum: PokerTracker 4
Topic: Multiple issues possibly related with 2 table sng's on Stars
Replies: 17
Views: 534

Re: flop xr vs.raise flop float

Check Raise Flop is calculated as follows:

Number of Times Player Check-Raised on the Flop / Number of Times Player Could Check-Raise on the Flop

What happened preflop does not matter at all. This covers all preflop scenarios.

- Rob
by Flag_Hippo
Sat Dec 20, 2014 7:12 pm
 
Forum: PokerTracker 4
Topic: flop xr vs.raise flop float
Replies: 5
Views: 618

Re: Holdem small stakes and poker tracker?

There is no difference between a small stakes version and a full stakes version apart from the stakes that are supported. A small stakes license is limited up to and including the following limits:

No-Limit & Pot-Limit: 0.25 / 0.50
Limit: 0.50 / 1.00
Tournaments & SNG's: 22.00 buyin

- Rob
by Flag_Hippo
Sat Dec 20, 2014 7:06 pm
 
Forum: PT4 for Mac OS X
Topic: Holdem small stakes and poker tracker?
Replies: 3
Views: 1263

Re: How to import hands while sitting out ?

PokerStars do not allow this and observed hands in this way will not import into PokerTracker 4 when you are sitting out and not dealt in at a table. The Memory Grabber integrates with the PokerStars application to grab hands that reside in memory. It pulls in a select number of prior hands from the...
by Flag_Hippo
Sat Dec 20, 2014 7:04 pm
 
Forum: PT4 for Mac OS X
Topic: How to import hands while sitting out ?
Replies: 1
Views: 248

Re: RE: ICM

We do not currently have a tutorial video for the ICM calculator. For some further explanation please refer to this thread . Are any of these multi-table SNG's? What site(s) do you play? ICM calculations can only be performed for final table hands and if all the prizes are known. Some sites don't pr...
by Flag_Hippo
Sat Dec 20, 2014 6:56 pm
 
Forum: PT4 for Mac OS X
Topic: RE: ICM
Replies: 3
Views: 342
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