The rake was part of the issue but changing that alone did not fix the import error and it only imported after changing other inconsistencies so that the hand more closely resembled a PokerStars hand. I don't know what other specific issues were in the original hand since assisting with converted ha...

I have tried the Community-N flag in the cfg but that doesn't appear to change anything Specifically it should read as Community=N and be added under the 'General' section of the PokerTracker.cfg file. If that didn't resolve the trouble for you please restart PokerTracker 4 using the logging enable...

PokerStars Hand #728143232: Hold'em No Limit (€2/€4) - 2017/03/11 10:05:19 Table 'Fluoro 4max -- NLH 1' 4-max Seat #2 is the button Seat 2: LuRegg (€408.08 in chips) Seat 3: ucs1899 (€200.18 in chips) Seat 4: xxx (€400 in chips) ucs1899: posts small blind €2 xxx: posts big blind €4 *** HOLECARDS **...

The session length is not configurable at this time.

Your support ticket has been replied to so if you need any further assistance on that please let us know in your ticket.

Go to "HUD > Edit HUD Options > General Settings > Advanced" and toggle the "Allow Vector Scaling" option (if it's enabled turn it off and vice versa), restart PokerTracker 4 and try things out again. If that doesn't help please open a Support Ticket and report your problem so we...

Please open a Support Ticket and report your problem so that we can check your logs and see what is going on.

If you open a Support Ticket we can automatically inform you if there any changes regarding Svenska Spel support.

However, the documentation and user guide are poor. If you feel the user guides could be improved then I can forward any feedback you have on that and if you have any questions or need assistance using PokerTracker 4 then you can let us know here or in a Support Ticket and we'd be more than happy t...

Please attach a screenshot here or in a Support Ticket so we can see what is going on. Get the entire PokerTracker 4 window and don't zoom in on anything.