I've tested the stat along with an expression for the effective stat size and that is working for me. Are you sure you have hands that meet the criteria? You can test your expressions at anytime in 'My Reports' with the method described here so for example try it without the effective stat and see h...

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with your log file so we can see everything that is going on here. You can access the log file by clicking 'File --> Show User Data Folder' in the main Po...

You can filter your HUD stats based on tournament stack sizes in 'HUD -> Edit HUD Options -> General Settings -> Tournament Stacks' and you can also specify a stat for a specific position using the 'Item Properties' tab at the top right of the HUD Profile Editor window. Select the stat you wish to c...

That sounds like the database cache needs to be rebuilt so in PokerTracker 4 click "Database -> Database Management", click your database then "Rebuild Cache -> Full Cache Rebuild" and for that to complete successfully your available free space needs to be at least the size of th...

I thought thru it again and I dont like this : tourney_hand_player_statistics.amt_f_bet_facing > 0 (mostly at opportunity), because it will be true when the SB check on flop, BB bet and SB raise, but I want those hand, where SB lead (here it is limp cbet) not checking to make a XR. I have to use he...

This particular issue was an unintended side-effect of another change and is now logged in our system so if you open a Support Ticket you'll get a notification automatically sent to you when a fix for this is available.

Please turn on "Enable Logging" via "Configure -> Options" in PokerTracker 4 and the next time you see the problem take a screenshot of the table window and attach it to a Support Ticket along with the hand history file for the table and your PokerTracker4.log file which you can ...

Pleased to hear that resolved the trouble.

This issue is now logged in our system so if you would like to be automatically notified when a fix is available please open a Support Ticket.

That's probably an issue related to your database and rebuilding the database cache should resolve it. In PokerTracker 4 click "Database -> Database Management", click your database then "Rebuild Cache -> Full Cache Rebuild". Be prepared for this to take a considerable amount of ...