Hud elements can only be moved a little way outside of the table window. You can extend the visible area that the Hud can use by following these directions: 1. Start PokerTracker 4. 2. Select "File > Open User Data Folder" 3. Close PokerTracker 4. 4. In the window that opened go to the Con...

At first glance I can't see the problem either. Please attach the hand history file to a Support Ticket and we'll dig into it further for you.

Hand grabbing for Zone hands is disabled by default. Please read this guide for why, and how to enable it if you want to.

That is a known issue with the Ignition Hand Grabber currently and the development team are working on a fix. If you want to receive a notification when the fix is released please open a Support Ticket about the issue.

No, that isn't currently possible.
PT4 gets its data from the hand histories which are written at the end of each hand and does not have information about the positions in the next hand.

Thanks for the update. Yes, you will need to have the hand histories saved in English for them to import to PT4, and ideally have the 888 software running in English for full support.

You can see your individual table sessions separately, but there is no built-in way to split sessions up arbitrarily into chunks like that.

The development team are working on this as our top priority, but your log files are very useful to them in determining why this is still happening for some users, and therefore how to fix it. Without your logs it's possible that your specific issue may not be fixed so if you didn't already submit a...

If you set the Value Expression of the stat to be the normal expression (ie. "cnt_f_cbet_fold_to_raise / cnt_f_cbet_face_raise) * 100") then I believe that you should be able to set the in/out of position property as normal. If you need the value expression to be something else then you wo...

No, individual hands cannot be deleted, only sessions. Tutorial: Purging Sessions

If there is an error in the data that was imported please attach the original hand history file to a Support Ticket and tell us what is wrong.