You can filter hands to tournaments where you finished in the money with this expression filter: tourney_hand_player_statistics.id_hand in (SELECT thps.id_hand from tourney_hand_player_statistics thps, tourney_results tr where thps.id_tourney = tr.id_tourney and thps.id_player = tr.id_player and tr....

Try saving the backup directly to C:\ and if that works you can then move the backup file elsewhere. If that does not help have you renamed or saved some file in the PokerTracker 4 data structure using a non-English name? If so try renaming those files and that should get the backup working in the m...

If the table selection tool isn't appearing automatically it cannot be started manually - we will get back to you in your ticket.

Checkfold River after Probe turn in HU When you say HU is this for heads up hands only or hands that are only heads up on the flop? I can see you are using cash_hand_summary.cnt_players_f = 2 but you have removed cash_hand_summary.cnt_players >= 3 from the built-in turn probe expression which is us...

Thanks for letting me know.

If you create a new database and delete the previous one that doesn't affect your custom HUD profiles since that information is not stored in the database.

If you enable 'Allow Table Selection Tool to Appear When Necessary' in 'HUD -> Edit HUD Options > General Settings > Advanced' that may allow you to manually attach the HUD. So we can investigate this further for you please enable logging, reproduce this problem and then send your log file to us in ...

That's not going to work because as soon as you enable the premium content again that will also enable the cache for those stats. Thank you for your suggestion with regards to the cache and I'll pass that on for you to the development team.

There isn't a way to exclude that (other than filtering for being heads up postflop) and as you mentioned it should not be possible to donk bet the flop in this situation so if you can attach that hand to a Support Ticket we can forward this example to the development team.

Yes you can use a new database in the meantime but I wouldn't delete anything or spend alot of time reimporting hands until you've heard back from us in your ticket.