If you enable 'Allow Table Selection Tool to Appear When Necessary' in 'HUD -> Edit HUD Options > General Settings > Advanced' that may allow you to manually attach the HUD. So we can investigate this further for you please enable logging, reproduce this problem and then send your log file to us in ...

That's not going to work because as soon as you enable the premium content again that will also enable the cache for those stats. Thank you for your suggestion with regards to the cache and I'll pass that on for you to the development team.

There isn't a way to exclude that (other than filtering for being heads up postflop) and as you mentioned it should not be possible to donk bet the flop in this situation so if you can attach that hand to a Support Ticket we can forward this example to the development team.

Yes you can use a new database in the meantime but I wouldn't delete anything or spend alot of time reimporting hands until you've heard back from us in your ticket.

PokerTracker 4 only supports English so both hand histories and poker table graphics such as the "Fold" button all need to be in English and as you have the client installed in another language you will need to uninstall it and reinstall using English if offered the option.

Please open a Support Ticket and one of our Mac technicians can assist you in getting PokerTracker 4 installed.

Are you downloading the stat via the community section in PokerTracker 4 or a web browser? If it's the former you will need to download the stat using a browser such as Chrome, Firefox e.t.c.

You will receive a response when the person who deals with this reaches your application in the queue. If you want to follow up on that then please open a Support Ticket from the same email address the application was made with.

(cnt_raise_AA / cnt_raise_known) * 100 cnt_raise_copy / cnt_raise_known_copy Those are in two different formats. In order for the times/opportunities values to appear for your custom statistic the expression needs to be in the following format (as it is for your original stat): (a / b) * 100 Also ,...

Currently there is a bug in some versions of iPoker software which means that the table number does not match between the seating information and the table window, so the Speed HUD can't attach properly. iPoker have acknowledged this bug and when they release the fix the HUD will work again at speed...