That's probably an issue related to your database and rebuilding the database cache should resolve it. In PokerTracker 4 click "Database -> Database Management", click your database then "Rebuild Cache -> Full Cache Rebuild". Be prepared for this to take a considerable amount of ...

Load any quick filter, select 'More Filters -> Edit Quick Filters' and in the window that appears you have the option to delete saved quick filters.

The 'Site Unlock' option is not applicable to you as it is for unlocking other poker sites functionality (not stakes or gametypes) in PokerTracker 4 as there are some licenses which are restricted to only a single poker site. You originally purchased 'PT4 Holdem & Omaha: Small Stakes' and then u...

As long as the other drive is also an SSD then there shouldn't be any noticeable change in performance.

PokerTracker and Holdem Manager are separate products and you cannot use a PokerTracker 4 code with Holdem Manager 2 (or vice versa).

To do that I use a text editor called Notepad++ and here are the expressions you need: tourney_hand_player_statistics.id_hand in (SELECT tourney_hand_player_statistics.id_hand from tourney_hand_player_statistics where tourney_hand_player_statistics.id_holecard <= 169) tourney_hand_player_statistics....

The most straightforward way of doing that is to backup your existing data, install/reinstall PostgreSQL to your E:\ drive and then restore your data in the new install. PostgreSQL v9.3 is our recommended version and we have a guide for that here.

You do not need to back anything up in PostgreSQL itself and the raw files in PostgreSQL v8.4 are not compatible with a PostgreSQL v9.3 version so you can just backup your existing data , uninstall PostgreSQL v8.4, install PostgreSQL v9.3 and then you can restore your database backup into the new Po...

When the notes are cleared the 'flg_note' which that particular custom stat is based on is not being cleared along with the note text so if you can please open a Support Ticket with a link to this thread we can link you to this issue in our system.

Thanks for the update and if you have any further trouble report that to us in a Support Ticket as I suggested above.