That's probably an issue related to your database and rebuilding the database cache should resolve it. In PokerTracker 4 click "Database -> Database Management", click your database then "Rebuild Cache -> Full Cache Rebuild". Be prepared for this to take a considerable amount of ...
The 'Site Unlock' option is not applicable to you as it is for unlocking other poker sites functionality (not stakes or gametypes) in PokerTracker 4 as there are some licenses which are restricted to only a single poker site. You originally purchased 'PT4 Holdem & Omaha: Small Stakes' and then u...
To do that I use a text editor called Notepad++ and here are the expressions you need: tourney_hand_player_statistics.id_hand in (SELECT tourney_hand_player_statistics.id_hand from tourney_hand_player_statistics where tourney_hand_player_statistics.id_holecard <= 169) tourney_hand_player_statistics....
The most straightforward way of doing that is to backup your existing data, install/reinstall PostgreSQL to your E:\ drive and then restore your data in the new install. PostgreSQL v9.3 is our recommended version and we have a guide for that here.
You do not need to back anything up in PostgreSQL itself and the raw files in PostgreSQL v8.4 are not compatible with a PostgreSQL v9.3 version so you can just backup your existing data , uninstall PostgreSQL v8.4, install PostgreSQL v9.3 and then you can restore your database backup into the new Po...
When the notes are cleared the 'flg_note' which that particular custom stat is based on is not being cleared along with the note text so if you can please open a Support Ticket with a link to this thread we can link you to this issue in our system.