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Re: How much can you trus "All in adj"?

That is a report and not a tab and you can select it via the report dropdown list underneath your player name.
by Flag_Hippo
Sat Mar 19, 2016 9:20 am
 
Forum: PokerTracker 4
Topic: How much can you trus "All in adj"?
Replies: 3
Views: 1081

Re: Very slow import of hands

They should restart PokerTracker 4 using the logging enabled link on their Start Menu, reproduce this and then report it via our support system along with their PokerTracker4.log file so that we can see what is going on.
by Flag_Hippo
Sat Mar 19, 2016 9:18 am
 
Forum: PokerTracker 4
Topic: Very slow import of hands
Replies: 1
Views: 367

Re: DATABASE problems

Locate and delete the postmaster.pid file if it is present (not "postmaster.opts" which may be there too). You can find that file in C:\Program Files\PostgreSQL\9.3\data\ although you may have a different PostgreSQL version (e.g. 8.4, 9.0) or have it installed in C:\Program Files (x86). On...
by Flag_Hippo
Sat Mar 19, 2016 9:14 am
 
Forum: PokerTracker 4
Topic: DATABASE problems
Replies: 14
Views: 1113

Re: PT4 with PokerStars New Jersey Not Working

Thanks. You can configure PokerStars manually in PokerTracker 4 via "Configure -> Sites & Import Options -> Site Configuration -> PokerStars". PokerStars Manual Import Configuration Guide If the auto detect does not locate your hand history folder you should use "Add" instead...
by Flag_Hippo
Sat Mar 19, 2016 9:13 am
 
Forum: PT4 for Mac OS X
Topic: PT4 with PokerStars New Jersey Not Working
Replies: 9
Views: 2643

Re: Resolution Issue, Text too Big

Right-click your desktop and select "Display settings" and in the Windows that opens on the "Display" tab change the slider to 100% to see if that helps. If you do not want to change your overall display settings then you can right-click the shortcut used to run PokerStars, choos...
by Flag_Hippo
Sun Mar 06, 2016 4:29 pm
 
Forum: PokerTracker 4
Topic: Resolution Issue, Text too Big
Replies: 9
Views: 1705

Re: HUD not popping up on some tables

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this and then report it via our support system along with your PokerTracker4.log file so that we can see what is going on.
by Flag_Hippo
Sun Mar 06, 2016 4:19 pm
 
Forum: PokerTracker 4
Topic: HUD not popping up on some tables
Replies: 1
Views: 253

Re: PT4 team will dissapear soon ?

If you need to reply on this topic again reply to your existing support ticket and report your problem so we can investigate. This is my reply from the thread you opened last month. I have checked your email address in our support system and I do not see a reply from you with your log file. This is...
by Flag_Hippo
Sun Mar 06, 2016 2:53 pm
 
Forum: PT4 for Mac OS X
Topic: PT4 team will dissapear soon ?
Replies: 6
Views: 550

Re: No Leak Traker in trial version for Mac OSX?

LeakTracker only supports real money cash gameplay so if you are in the tournament section (T) of PokerTracker 4 you will not see it.
by Flag_Hippo
Sun Mar 06, 2016 9:38 am
 
Forum: PokerTracker 4
Topic: No Leak Traker in trial version for Mac OSX?
Replies: 2
Views: 477

Re: HUD problem

Without further information on where you play I cannot be more specific but please check your Poker Site(s) are configured correctly with PokerTracker 4. Site Configuration Guide If you have any further trouble then restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce ...
by Flag_Hippo
Sun Mar 06, 2016 9:36 am
 
Forum: PokerTracker 4
Topic: HUD problem
Replies: 4
Views: 629

Re: Revolution network

Thanks - you can rollback if required to PokerTracker v4.14.10 here:

https://www.pokertracker.com/products/P ... .14.10.exe

Please also report this via our support system so we can notify you when this is resolved.
by Flag_Hippo
Sat Mar 05, 2016 9:12 pm
 
Forum: PokerTracker 4
Topic: Revolution network
Replies: 20
Views: 2097
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