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Re: Lag when using more than 15 tables

Right-click your taskbar. Then pull up the task manager and go to the performance tab. You can also run CPU-Z's Hardware Monitor to get a lot more detailed look at what all is being put under stress. Please update to this version: https://www.holdemmanager.com/Downloads/TN2Update2.8.58s.msi Please r...
by udbrky
Mon Sep 14, 2020 11:29 am
 
Forum: TableNinja II
Topic: Lag when using more than 15 tables
Replies: 1
Views: 5230

Re: Can't get hot keys working

Please update to this version: https://www.holdemmanager.com/Downloads/TN2Update2.8.58s.msi Make sure all of your poker programs are running as admin. Please see this FAQ to alleviate security bottlenecks: http://hm2faq.holdemmanager.com/questions/3081/Table+Ninja+2+and+Antivirus+Software Please rep...
by udbrky
Fri Sep 11, 2020 2:57 am
 
Forum: TableNinja II
Topic: Can't get hot keys working
Replies: 1
Views: 790

Re: Table Ninja II Refund

Please create a support ticket via the 'Contact Support' link here - https://support.pokertracker.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.
by udbrky
Mon Jul 20, 2020 9:42 pm
 
Forum: TableNinja II
Topic: Table Ninja II Refund
Replies: 1
Views: 1324

Re: TN2 Setup on 888 Poker

Please keep replying in that ticket.
by udbrky
Fri Jun 26, 2020 3:46 pm
 
Forum: TableNinja II
Topic: TN2 Setup on 888 Poker
Replies: 4
Views: 1466

Re: TN2 Setup on 888 Poker

What is the exact issue you are having with setting it up? What feature is not working? Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.  Then send a copy of that ZIP file. Also please send a screenshot of your desktop...
by udbrky
Mon Jun 22, 2020 7:26 pm
 
Forum: TableNinja II
Topic: TN2 Setup on 888 Poker
Replies: 4
Views: 1466

Re: PLEASE CANCEL MY TABLE NINJA II SUBSCRIPTION !!

Please create a support ticket via the 'Contact Support' link here - https://support.pokertracker.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.
by udbrky
Sat Jun 06, 2020 3:29 am
 
Forum: TableNinja II
Topic: PLEASE CANCEL MY TABLE NINJA II SUBSCRIPTION !!
Replies: 1
Views: 1760

Re: Cancel Table Ninja

Hi, is it possible to suspend account and continue using free trial after you activate your account back? I acquired the subscription yesterday but I don't have time for it. Although I don't want to lose my free trial either. Please create a support ticket via the 'Contact Support' link here - http...
by udbrky
Fri May 22, 2020 8:29 am
 
Forum: TableNinja II
Topic: Cancel Table Ninja
Replies: 3
Views: 2192

Re: Unfair charging of Table NINJA when acquiring PT4

When you purchased PokerTracker, you opted into the free month of TableNinja II offer. Once you have opted into this offer, it stated throughout the checkout process then twice in your order confirmation email that unless if you canceled by the end of the free month that you would be billed at the n...
by udbrky
Wed May 20, 2020 1:53 pm
 
Forum: TableNinja II
Topic: Unfair charging of Table NINJA when acquiring PT4
Replies: 3
Views: 1224

Re: Cancel Table Ninja

Please create a support ticket via the 'Contact Support' link here - https://support.pokertracker.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.
by udbrky
Wed May 20, 2020 1:53 pm
 
Forum: TableNinja II
Topic: Cancel Table Ninja
Replies: 3
Views: 2192

Re: Cancel tableninja subscription

I just received the same charge against my account. @Flap_Hippo: Stating that you can opt-out of this during the checkout process is a very poor excuse. The checkout summary mentions you receive 1 month free use for the TableNinja add-on but nowhere does it mention the $9,99 charge against your acc...
by udbrky
Mon May 18, 2020 1:16 am
 
Forum: TableNinja II
Topic: Cancel tableninja subscription
Replies: 6
Views: 1668
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