To disable a note select a note definition on the 'Edit' tab in NoteTracker and uncheck the 'Active' option. Next to it that is also a delete button if you want to remove the definition entirely. Disabling a or deleting a definition does not remove the notes from your database that have already been...

Locate and delete the postmaster.pid file if it is present (not "postmaster.opts" which may be there too). You can find that file in C:\Program Files\PostgreSQL\9.3\data\ although you may have a different PostgreSQL version (e.g. 8.4, 9.0) or have it installed in C:\Program Files (x86). On...

Each hand involves multiple players so if you purge the hands for a specific player then that will also delete the data for the other players who played in those hands e.g. if you have 1,000 hands on 'Player X' and 'Player Y' and they have been on the same table for 150 hands then if you purge all t...

That's good.

You can backup a database in PGAdmin however this process is automated for you when backing up via PokerTracker 4 and unless the corruption is fixed then the pg_dump will probably still fail even if you do it outside of PokerTracker 4. Your welcome to try but I'd suggest creating a new database and...

Great. Good luck at your new stakes!

If you rebuild your database cache (Database -> Database Management -> Rebuild Cache -> Full Cache Rebuild) that should resolve the problem.

Please restart PokerTracker 4 using the logging enabled link on your Start Menu and then send your log file to us in a Support Ticket so we can investigate that for you. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window and the file we need is...

This looks like you have some database corruption in the tourney_hand_summary table. If you know SQL you could find out which row is causing the issue although the issue may not necessarily be in one specific place. Do you have a recent database backup you could revert to before reimporting your new...

I don't know and that's not something I can reproduce. I've imported some old Full Tilt hands, created aliases and after purging hands for the Full Tilt alias the same thing happens as described in your original post and the hands for the secondary aliases are lost and cannot be recovered even after...