Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file and that will help us figure out what's going on here. You can access the log file by clicking 'File --> Show User Data Folder' in the m...

Locate and delete the postmaster.pid file if it is present (not "postmaster.opts" which may be there too). You can find that file in C:\Program Files\PostgreSQL\9.3\data\ although you may have a different PostgreSQL version (e.g. 8.4, 9.0) or have it installed in C:\Program Files (x86). On...

Are your hotkeys working when PokerTracker 4 is not running? Right click your PokerTracker 4 shortcut and select 'Run As Administrator' and then do the same for your PokerStars shortcut and try things out that way.

Are you still having the same trouble now? I've seen a couple of similar reports recently because Winamax were writing incorrect summary information however those users have now reported that Winamax have fixed the issue now.

There are many other factors which will affect performance so I cannot give you specific numbers. As far as retrieving data for the HUD it will likely be a little slower using multiple databases but as long as you're using cached stats then it shouldn't cause much of a problem.

The PokerTracker database structure has changed/expanded over time and there are many database tables so there are instances where different bits of code do the same thing. If you are building custom statistics then I'd recommend using tourney_hand_player_statistics.position = 9 because if you use l...

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file and that will help us figure out what's going on here. You can access the log file by clicking 'File --> Show User Data Folder' in the m...

In My Reports tab go to Filters > Add New Simple Filters > Hand Details and select Player is Hero to turn it on then click on Add Filter and on the next window click on the recently added Player is Hero filter and below select "NOT" and click Save & Apply Filters In addition to filter...

Thanks for letting me know. I would also recommend having the backup file on C:\ again whenever you run the restore process.

I have card catcher I had been using HM2 no issue i just switched to Pt4 is says to set up IPOKER but when i try to it saw that skin isnt installed what do i need to do to have my hud on ignition also i want to be able to review HH so I bought the other Program the converter can someone help me set...