Hud problems after upgrading to 5.2

[kagyeman]

Is anyone else having any problems with their hud after upgrading to 5.2? It seems my pokertracker is recognizing my hands but my hud is not showing up on my tables when I play. Any thoughts?

[Mist]

Please create a Support Ticket (Tutorial: How to Create a PokerTracker 3 Log File) with your PokerTracker.log file attached with a detailed description of what problems you are experiencing and one of support representatives will contact you with a solution.

Mist

[JWRasmussen]

I have the exactly same problem. What did they tell u to do?

[the other mike]

I have the exactly same problem. What did they tell u to do?

I don't know what his ticket said but sometimes it can be caused by installing the upgrade while PokerTracker3 itself is running so click and download this: http://www.pokertracker.com/products/PT3/download.php?file=PT-Install-v3.00.5.2.exe

Reboot your computer, then run the upgrade install.

Otherwise following the steps for submitting a ticket will give us the information to know what's the matter in your specific case.

Mike

[JWRasmussen]

I got the problem fixed by reinstalling the poker software (partypoker) in english.
PT had no problem running with PP prior to my upgrade to build 5.2, even though my partypoker installation had been in danish.
But after the upgrade the hud didnt work.

So if ur PP is not the english version and u have this problem, try reinstalling it in the english version

/Jens