Error:invalid pot size/winnings

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Error:invalid pot size/winnings

Postby tiltedbad » Thu Aug 22, 2013 3:35 am

Pokertracker has been working great for me until recently, when I imported 500 hands, 200 of them were fine, but around 300 of them had the error:invalid pot size/winnings. What is the solution to this?
Last edited by tiltedbad on Thu Aug 22, 2013 3:43 am, edited 1 time in total.
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Re: Error:invalid pot size/winnings

Postby WhiteRider » Thu Aug 22, 2013 3:42 am

Please attach the hand history file(s) including these bad hands to a Support Ticket so that we can find out what caused this.
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Re: Error:invalid pot size/winnings

Postby tiltedbad » Thu Aug 22, 2013 3:48 am

In the support message, I accidentally said pokerstars was working fine for previous hands, I meant pokertracker. Also, I play on bovada and use the bovada hand converter, which is why it says pokerstars.
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Re: Error:invalid pot size/winnings

Postby WhiteRider » Thu Aug 22, 2013 4:09 am

If there are errors in converted hands we won't be able to support them - we can only support hand histories in the correct site formats. You will need to contact the author of the converter if it is generating errors.
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