pt3 dont dont show tournament hands..

[luxusas]

Hello,

PT3 dont show tournament hands when i click on tournament in tournament section..What to do?

[kraada]

Are you trying to replay individual hands? Then you need to double click, or click the play icon. If you're not seeing any hands in the list but you've imported hands, try clicking Refresh at the top right.

[luxusas]

it shows some tournaments hands, but not for all tournaments..i have two same torunaments, same tournament bi, type and so on, but one tournament it shows, others not..

P.S. its full tilt HU sng 11$ and 22$.

[the other mike]

When you say "two tournaments" do you mean you imported two tournaments or played two tournaments? Might you have imported only one of them so that's all you see in PokerTracker3? You can try clicking the "Clear" button then "Refresh" and see if both are there.

If you still only see one it sounds like that's all that was imported or possibly you haven't set your screen name and are looking at stats of one of your opponents (who's only played one tournament). To set "My Screen Name" see this (click the "Refresh" button afterward): http://www.pokertracker.com/forums/viewtopic.php?f=45&t=18037&p=85579#p85581

Mike

[luxusas]

i have imported almost 2000 tournaments..some of these tournaments show hands others not..with the tournaments stats its everything ok pt3 show the tournament and the winner and so on..but doesnt show hands..how can i fix it?

[WhiteRider]

Did you import the hand histories for all of those tournaments, or just the summaries?
These are separate files for most sites.

[luxusas]

Yes, i have imported both summary and hands files, because they both are in processed folder..

[kraada]

Could you attach the histories and summary for one of the tournaments you can't see the hands for to a support ticket so that we can investigate? If we can replicate the issue it's much easier for us to figure out what is going on.

[luxusas]

i have send hand history and summary files..

[kraada]

Thanks, we will get back to you in your ticket.