I too keep getting an error message when starting up...

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I too keep getting an error message when starting up...

Postby thatman » Fri Jan 25, 2008 12:21 am

PokerTracker Error

XML parsing error:'syntax error' at line 1.

How do i fix this?
thatman
 
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Re: I too keep getting an error message when starting up...

Postby _dave_ » Fri Jan 25, 2008 12:23 am

Are you running "CA Security suite"?
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Re: I too keep getting an error message when starting up...

Postby thatman » Fri Jan 25, 2008 12:26 am

I dont think so. Ive never even heard of CA Security. I have AVG and Norton Internet Security.
thatman
 
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Re: I too keep getting an error message when starting up...

Postby thatman » Fri Jan 25, 2008 12:32 am

I should also note that this is the second time ive downloaded it after uninstalling the first time (got the same error message).

When i go to remove program and uninstall PT3 in starts uninstalling and then a message shows up reading "Note: C:\Program Files\PokerTracker 3 could not be removed!"
thatman
 
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Re: I too keep getting an error message when starting up...

Postby _dave_ » Fri Jan 25, 2008 12:38 am

I'm gonna guess it's Norton - CA Security was causing this error for others. Please try disable it and install (disconnect from Internet if you're worried) - I'd be very surprised if it were AVG.
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Re: I too keep getting an error message when starting up...

Postby thatman » Fri Jan 25, 2008 12:58 am

yes ok now it will work. But it is asking me to configure PostgreSQL Server. I downloaded the version w/o PstgreSQL. Now what?

Thanks
thatman
 
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Re: I too keep getting an error message when starting up...

Postby _dave_ » Fri Jan 25, 2008 1:03 am

[quote="thatman"ivu]yes ok now it will work. But it is asking me to configure PostgreSQL Server. I downloaded the version w/o PstgreSQL. Now what?

Thanks[/quoteivu]

Have you got postgresql installed already? if so, you should know what to put here. If not, you should download/install the other one :)

Confirmed Norton trashes the XML too then?
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Re: I too keep getting an error message when starting up...

Postby thatman » Fri Jan 25, 2008 1:06 am

yes confirm.

I d/l the version without PostgreSQL and this message came up. It should only come up with the version w/ PostgreSQL correct?
thatman
 
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Re: I too keep getting an error message when starting up...

Postby APerfect10 » Fri Jan 25, 2008 1:09 am

[quote="thatman"tsy]yes confirm.

I d/l the version without PostgreSQL and this message came up. It should only come up with the version w/ PostgreSQL correct?[/quotetsy]

Are you speaking about this window?

[imgtsy]http://www.pokertracker3.com/templates/products/PT3/docs/images/install_screen_4.png[/imgtsy]
APerfect10
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Re: I too keep getting an error message when starting up...

Postby thatman » Fri Jan 25, 2008 1:12 am

yes. same thing comes up except i dont have the link underneath the boxes asking "Need PostgreSQL? Click here!"
thatman
 
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