888Poker doesn't work

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888Poker doesn't work

Postby linuxer » Thu Mar 22, 2012 2:30 pm

Hi,

import of 888Poker HH does not works.

By searching stats, i get that:

http://img3.myimg.de/capture002220320121705469aee8.jpg

http://img3.myimg.de/capture00322032012 ... _thumb.jpg

How i can get it?

Edit:

I'D seen this: https://www.pokertracker.com/forums/vie ... 16&t=39234

But it doesn't help, because i have that configuration written in the FAQ
linuxer
 
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Re: 888Poker doesn't work

Postby kraada » Thu Mar 22, 2012 3:05 pm

Have you added any statistics to that particular report?
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Re: 888Poker doesn't work

Postby linuxer » Fri Mar 23, 2012 9:39 am

kraada wrote:Have you added any statistics to that particular report?


I don't understand what you mean. There is nothing imported by 888poker. The HH of 3 months.

Poker770, Pokerstars and Partypoker are working well.

I can send you the HH, if you want, or some logs - tell me, what you need.

I'd seen, that the HH of 888Poker isn't formated, only text without any linefeeds. Is that normal?
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Re: 888Poker doesn't work

Postby WhiteRider » Fri Mar 23, 2012 10:05 am

No, that is not normal and will definitely affect the import.
Are these hand history files written by the 888 software? They should have separate lines for each part of the hand history.
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Re: 888Poker doesn't work

Postby linuxer » Fri Mar 23, 2012 3:50 pm

WhiteRider wrote:No, that is not normal and will definitely affect the import.
Are these hand history files written by the 888 software? They should have separate lines for each part of the hand history.


I chaced not all, but all i have chacked, are without feedlines (Editor by XP)
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Re: 888Poker doesn't work

Postby WhiteRider » Fri Mar 23, 2012 4:40 pm

Are the hand history files written like that by the 888 software?
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Re: 888Poker doesn't work

Postby linuxer » Sat Mar 24, 2012 1:46 pm

WhiteRider wrote:Are the hand history files written like that by the 888 software?



yes. I didn't know, that there are other ways to create HH than by the Pokerroomsoftware...
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Re: 888Poker doesn't work

Postby the other mike » Sat Mar 24, 2012 5:45 pm

Hi -

"Hand grabbers" are 3rd-party tools for creating hand history files a tracking tool such as PokerTracker3 can import but since just about all sites create their own hand history files now one really doesn't have a need for hand grabbers anymore.

For the hands you're having the trouble with, it might be best to *attach* a couple of them to a ticket here so we can take a look: https://www.pokertracker.com/contact/newticket.php?cat_id=1072

Make sure to attach the originals and not paste into the ticket.

Incidentally it's not unreasonable that the site had some kind of temporary issue that caused the trouble meaning it could clear up on its own so first try closing your poker site software and re-opening it to see if it updates itself.

Mike
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Re: 888Poker doesn't work

Postby linuxer » Sun Mar 25, 2012 6:17 am

Hi,

first I have some news about this:

linuxer wrote:I chaced not all, but all i have chacked, are without feedlines (Editor by XP)


Today I'd the idea, to look the HH with some Linux-Editors (beaver, leafpad, geany, Wine-Notepad). At all of than the HH of 888Poker has normal linefeeds. But all the other used pokerrooms have the linefeeds in XP-Editor, too.

Maybe that is the problem? A simple bug in the HH, so that the XP-Editor deletes all linefeeds?



the other mike wrote:For the hands you're having the trouble with, it might be best to *attach* a couple of them to a ticket here so we can take a look: https://www.pokertracker.com/contact/newticket.php?cat_id=1072

Mike



I send you my handhistory at that link.

Thanks
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Re: 888Poker doesn't work

Postby Peligroso » Sun Mar 25, 2012 8:06 am

We have replied to your ticket - in case someone else finds this thread make sure that you're running the 888 client in English language as doing so should resolve the issue.
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