Merge

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Merge

Postby lonewolf » Fri Jun 08, 2012 7:31 am

Just realized there is an issue I haven't seen posted yet,
HUD display not showing up on tables on Carbon...
any suggestions ?
lonewolf
 
Posts: 32
Joined: Sat Mar 15, 2008 3:38 pm

Re: Merge

Postby kraada » Fri Jun 08, 2012 7:46 am

We're aware and working on it. Our latest beta (that came out yesterday) should help some. We know at the moment it is not perfect and we will release more updates when we can.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Merge

Postby Fab54ever » Fri Jun 08, 2012 1:46 pm

Yea PT3 seems to be importing correct but I have same issue still no HUD on merge.
Fab54ever
 
Posts: 8
Joined: Mon Aug 18, 2008 8:26 am

Re: Merge

Postby kraada » Fri Jun 08, 2012 1:57 pm

Is this for cash games or tournaments where you are not seeing the HUD?
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Merge

Postby 18Joshoowa » Fri Jun 08, 2012 2:44 pm

I am confused with the progress on this update. Some are reporting that it is tracking okay, others are saying that there are still issues with the rake and hud. I have not received notice that it has been corrected. What is the official story on this?
18Joshoowa
 
Posts: 7
Joined: Sat Jul 03, 2010 7:59 pm

Re: Merge

Postby jonnymess » Fri Jun 08, 2012 2:54 pm

I'm on a PC, playing SNGs, and the HUD isn't working.
jonnymess
 
Posts: 2
Joined: Thu Mar 08, 2012 11:36 am

Re: Merge

Postby skinnystax » Fri Jun 08, 2012 3:07 pm

jonnymess wrote:I'm on a PC, playing SNGs, and the HUD isn't working.




Same issues with me.
skinnystax
 
Posts: 2
Joined: Mon Nov 08, 2010 10:38 pm

Re: Merge

Postby kraada » Fri Jun 08, 2012 3:54 pm

The HUD for tournaments is not currently functional - this is due to a known issue on the Merge end; unfortunately there is nothing we can do until they fix this particular issue.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Merge

Postby ttplayertt » Fri Jun 08, 2012 8:19 pm

Uh oh... this is terrible news indeed.
ttplayertt
 
Posts: 17
Joined: Fri Apr 11, 2008 7:39 pm

Re: Merge

Postby WhiteRider » Sat Jun 09, 2012 3:54 am

Now that Merge have updated their software we released v3.13.7 last night and things should now be working OK - I just played a tournament and the Hud works fine.
WhiteRider
Moderator
 
Posts: 53972
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Next

Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 28 guests

cron
highfalutin