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Zoom HUD intermittent

PostPosted: Thu Feb 14, 2013 9:38 pm
by ratsch
So just randomly last night my HUD stopped working properly in Zoom. I rarely get every player's stats on the table at once, sometimes nobody's, and in the first case the stats tend to be shifted around the table. I have done the database housekeeping and defragged my HD, but it is still not working properly. I am on the latest build. I am running bootcamp on a macbook pro and up to now it has been working great, much better than my old Dell.

Re: Zoom HUD intermittent

PostPosted: Fri Feb 15, 2013 9:09 am
by kraada
There was a PokerStars server update yesterday morning that broke Zoom support. We are aware of it and are currently working on a fix.

Re: Zoom HUD intermittent

PostPosted: Sat Feb 16, 2013 5:30 pm
by GalacticPineapple
kraada wrote:There was a PokerStars server update yesterday morning that broke Zoom support. We are aware of it and are currently working on a fix.

ETA on fix?

Re: Zoom HUD intermittent

PostPosted: Sun Feb 17, 2013 5:10 am
by WhiteRider
I expect the fix for PT3 within a couple of days, although I don't have a confirmed timescale yet. The fix for PT4 is available in v4.06.1 - PT4 Download Page.

Re: Zoom HUD intermittent

PostPosted: Tue Feb 19, 2013 6:02 am
by gisinator
Are there any news on timescale? Kinda frustrating not being able to ZOOM...

thanks for your efforts

Re: Zoom HUD intermittent

PostPosted: Tue Feb 19, 2013 8:33 am
by kraada
I'm hoping it won't be more than another day or two, but I can't say for certain at this point, there are other things that need to be ironed out before we can put out a PT3 release.

Re: Zoom HUD intermittent

PostPosted: Tue Feb 19, 2013 9:08 am
by gisinator
Thanks for the quick reply. I cross my fingers, Thursday is grinding day. If you need any log files or so, let me know...

Re: Zoom HUD intermittent

PostPosted: Tue Feb 19, 2013 6:45 pm
by kraada
3.14.1 was just released and it addresses this issue. Make sure that PokerStars is closed before running the upgrade though - otherwise it may not take.

Re: Zoom HUD intermittent

PostPosted: Wed Feb 20, 2013 5:43 am
by gisinator
Works like a charm, thanks!

Re: Zoom HUD intermittent

PostPosted: Wed Feb 20, 2013 10:21 am
by mars_chr
hud works again, but platform's hotkeys are not working when hud is on :cry:

highfalutin